FY 2011-12 Adopted Budget - City of Oviedo

EXPENDITURE AND STAFFING SUMMARY
Department
Finance
Program
Utility Billing/Customer Service
& Meter Reading
2008-09 2009-10 2010-11 2010-11 2011-12
Account Category Actual Actual Budget Projection Budget
Salaries & Wages 200,328 221,821 213,050 237,672 260,156
Benefits 64,770 68,808 63,210 75,312 75,837
Total: Personal Services 265,099 290,629 276,260 312,984 335,993
Professional & Contractual Services 85,172 85,975 93,300 93,535 84,216
Communications 2,469 2,270 2,805 2,257 1,724
Utilities 2,150 2,798 2,162 2,667 2,273
Rentals & Leases 3,561 1,524 1,339 1,445 1,595
Insurance 7,481 5,477 8,300 8,304 7,746
Repair & Maintenance 7,489 6,982 7,324 9,776 10,538
Operating Supplies 2,457 1,710 1,488 1,607 3,409
Fuel 5,201 5,321 5,670 5,254 6,113
Miscellaneous (Travel, Training, Dues, etc.) 49,602 60,368 73,798 100,446 136,651
Total: Operating Expenses 165,582 172,425 196,186 225,291 254,265
Capital Outlay 0 0 0 0 0
Vehicle Replacement Transfer 3,766 1,582 2,303 2,303 2,524
Total: Utility Billing/Customer Service 434,446 464,636 474,749 540,578 592,782
Budget Highlights
The FY 11-12 budget increase of $118,033 is attributed to: 1) the addition of a Financial Accountant who
was hired in FY 11 to handle the City's utility billing lien program and related utility billing issues, and 2)
higher costs for merchant fees that are charged to the City for credit card transactions that have increased
with the acquisition of Alafaya Utilities (+$52,000 over the FY 11 budget or $122,000). The escalation of
credit card fees may serve as the impetus to consider a "convenience fee" as has been done in other cities to
offset the cost of merchant fees rather than having the fees included as part of utility rates.
With the completion of the installation of radio read meters in the Alafaya service area, only 1 full time
meter reader will be needed to read the radio meters as efficiencies in meter reading will result and the
amount of time to read meters will decline. This was envisioned as part of the Siemens' analysis and is the
costs savings feature of the radio read initiative.
As is the case for all general employees, funding is included in the FY 12 budget for a 2% wage increase as
of April 1, and health insurance premiums reflect the citywide 5% reduction.
FY 10-11 expenses are expected to exceed budget due to higher than expected costs for merchant fees and
the unanticipated hiring of a Financial Accountant to handle the City's utility billing lien program and
related utility billing issues.
16