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Statistics for Decision- Making in Business - Maricopa Community ...

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An expected value is actually not someth<strong>in</strong>g terribly new. To see this more explicitly,<br />

suppose a student earns three test scores: 95%, 80%, and 85%. Then the average<br />

percentage is:<br />

Observe that we can use properties of fractions to separate the sum as follows:<br />

( ) ( ) ( )<br />

While one-third <strong>in</strong> this situation is not a probability (s<strong>in</strong>ce the scores have already been<br />

) “ ” -third of the overall<br />

class grade.<br />

Example 1:<br />

A company sells consumer electronics, such as televisions, stereos, and<br />

computers. For each product, the company offers the consumer<br />

a warranty that protects any problems that might occur with<strong>in</strong><br />

the first two years, with the exception of accidental damage<br />

and theft. For a particular television that runs $1200, it offers a<br />

2-year warranty <strong>for</strong> $ ’<br />

determ<strong>in</strong>es that 3% of these televisions malfunction each year.<br />

Is the company offer<strong>in</strong>g the warranty at a profitable price<br />

Expla<strong>in</strong> your answer and def<strong>in</strong>e the random variable.<br />

SOLUTION: We should determ<strong>in</strong>e what will happen, on average. We first see that the<br />

warranty is a 2-year warranty and the defect rate is <strong>for</strong> one year. If 3% malfunction each<br />

year, then 6% of all televisions are expected to malfunction with<strong>in</strong> the first two years.<br />

This means that the company will make $175 with a 94% probability and will lose $1200-<br />

$175=$1025 with a 6% probability, s<strong>in</strong>ce it will still receive the payment, but will have to<br />

either replace the product or offer a credit to the consumer.<br />

Lett<strong>in</strong>g<br />

, -, is<br />

, then the expected amount to be ga<strong>in</strong>ed, or<br />

, - ( )<br />

<strong>Statistics</strong> <strong>for</strong> <strong>Decision</strong>-<strong>Mak<strong>in</strong>g</strong> <strong>in</strong> Bus<strong>in</strong>ess © Milos Podmanik Page 137

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