User Guide Product(range) - Neopost

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Check the scale connection. (please see "Machine connections"). Labels do not feed properly: The scale does not communicate with the machine: Avoid leaving the labels in the machine for too long. Avoid overloading the dispen ser (50 max). Ensure labels are fed correctly (please see "Franking labels"). "NO DIAL TONE CHECK CONNECTION & RETRY”. Refer to "Machine Connections Check the modem cable is connected to the rear of the machine. The telephone line may not be available. Try another telephone line (analogue only). Call Neopost or Neopost representative if the above actions do not solve the problem. 84 Trouble shooting 4128500V/B 01/02/2006 IJ35-0024-84/A
15.1 Clearing a mail jam from the autofeeder Envelope misfeed In the unlikely event of an envelope misfeed, the following procedure must be followed: WARNING! POWER DOWN MACHINE BEFORE CONTINUING. DO NOT RUN MACHINE WITH FEED MECHANISM OPEN 1. Remove all free envelopes from the feed tray; 2. Open the Autofeed top cover; 3. Using the thumb and fore finger, squeeze the sliders to release the feed mechanism as illustrated; 4. Remove the obstruction; 5. Close the feed mechanism by applying downwards pressure to the top of the feed mechanism until it is heard to click home; 6. Close the Autofeed top cover; 7. Power Up your machine. You are now ready to resume franking your mail 15.2 Clearing error messages In the unlikely event of an error message being displayed, the following procedure must be followed: ERROR MESSAGES REMEDY Error 1 to Error 43 Press until back to User screen. If the Error does not clear, please call our Customer Care Centre. (please see Telephone No.on "Contacting Neopost") Trouble shooting 85 4128500V/B 01/02/2006 IJ35-0024-85/A
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WARNING! Do not under any circumsta
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INTRODUCTION Congratulations on cho
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CONTENTS 1. GENERAL SPECIFICATIONS
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11. CLEARING MAIL PATH ............
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1. GENERAL SPECIFICATIONS IJ35 IJ45
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2.2 Franking machine 2.2.1 Attach t
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2.2.5 Machine Connections Weigh Pla
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2.2.6 Position Receiving Tray 2.2.7
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3.2 Machine 1. Display presents a v
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3.2.1 Display Panel Text Message Sl
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4. FRANKING YOUR MAIL 4.1 Introduct
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If an incorrect PIN is entered for
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If an incorrect value is entered, p
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4.2.7 Franking an Envelope Insert t
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5. FRANKING WITH AUTOFEED Used in c
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6. FRANKING LABELS 6.1 Filling the
Page 33 and 34: If during the label printing proces
Page 35 and 36: 7.2 How do I calculate the correct
Page 37 and 38: If you wish to accept the Postage d
Page 39 and 40: * A Pre-loaded slogan can be overwr
Page 41 and 42: Using the and keys, or the appropri
Page 43 and 44: 9. MAINTAINING PRINT QUALITY Under
Page 45 and 46: ENTER STRAIGHTEST LINE NO. PRESS 5S
Page 47 and 48: Carefully withdraw the used Ink Car
Page 49 and 50: 10. METER REGISTERS Your franking m
Page 51 and 52: If after a short wait, you are retu
Page 53 and 54: 12. SERVER RECREDITING 12.1 Remote
Page 55 and 56: If for any other reason the re-cred
Page 57 and 58: 13. MEMORY FUNCTIONS Frequently use
Page 59 and 60: 14. SUPERVISOR SETTINGS 14.1 Introd
Page 61 and 62: The following functions may be acce
Page 63 and 64: 14.3.1 Changing the User PIN From t
Page 65 and 66: The following screen will be observ
Page 67 and 68: To change the Department PIN, enter
Page 69 and 70: 7. Default Stamp Value Enables the
Page 71 and 72: To return to the previous screen wi
Page 73 and 74: Default Stamp Value From the SETUP
Page 75 and 76: Using the and keys, or the appropri
Page 77 and 78: 14.6 Memory Cards The following mem
Page 79 and 80: On completion of the downloading pr
Page 81 and 82: If the method of print is set to EX
Page 83: 15. TROUBLE SHOOTING PROBLEM IJ35/4
Page 87 and 88: IJ-35/45 FRANKING MACHINE USER'S GU
Page 89: 4128500V/C 23/09/2009 IJ35-0023-04
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User Guide Product(range) - Neopost

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