Governing for Results 13 - Washington State Digital Archives

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Office of Administrative Hearings Postage Costs Saved Using Messenger Service In May 2000, state agency mail delivery service was eliminated in Yakima. Rather than pay the cost of postage for individual items or documents, the Office of Administrative Hearings (OAH) staff in Yakima arranged for a local messenger service to deliver these documents each day to various governmental agencies and law firms in the Yakima area. Using the messenger service has proven very dependable and has resulted in net savings of at least $85 per month. In addition to the postage, the OAH Yakima staff is saving envelopes and clerical staff time. Results ★ Postage cost savings of $85 per month. ★ Reduced usage of envelopes. ★ Reduced clerical staff time in processing mailings. ★ Quicker delivery of documents to customers. Team Members: Pam VanDeBrake, Margaret Bollman, Lorene Doonan, Michele Lenberg CONTACT: Pam VanDeBrake, (509) 575-2147 99
Office of Trade and Economic Development Community Economic Assistance Center Database The Community Economic Assistance Center (CEAC) manages multiple funding sources for federal and state grants and loans. Staff wanted to provide seamless services for contractors with single contracts for multiple projects with multiple state and federal funding sources. For reimbursement and reporting purposes, federal grants needed to be tracked separately and accurately by grant years and category of expenditures. Results ★ The CEAC database tracks contracts by contract number, amendment, county benefit, funding source, and other detailed information. It has streamlined the unit’s contract process and saved staff time. It has evolved to also track contractors' outcomes and deliverables, to produce boilerplate speaker agreement, contracts, and form letters. It allows staff to access upto-date contract information; i.e., payments, progress reports, local contacts. ★ Staff can produce streamlined, seamless services for contractors by giving them one contract for multiple projects involving multiple state and federal funding sources. This reduces the number of contracts that are processed by the unit and by the agency's fiscal and contracting offices. ★ Reconciliation of multiple fund sources and contract payments requires less time and is more accurate than before. ★ The database can be used for form letters, contract boilerplates, mailing labels and other combinations of information. User-friendly forms make all information, form letters, and reports available to all staff at the click of the mouse. This information is always current and accurate. ★ Contractor customized Contract Information Sheet, A19, and quarterly report forms are available at the touch of a button with accurate up-to-date information. Team Name: CEAC Database Team Team Members: Eileen Ackerman, Tina Cohen, Kathleen Kannas, Barbara Yake, Angie Bentler, Monica Hautzenrader CONTACT: Kathleen Kannas, (360) 725-4055 100
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Dear Fellow Citizens: I am pleased
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The following teams were selected a
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TABLE OF CONTENTS MULTIPLE AGENCY P
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SINGLE AGENCY PROJECTS Board of Acc
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Department of Social and Health Ser
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Department of Information Services;
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Department of Transportation; Washi
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Washington State Patrol; Traffic Sa
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Board of Accountancy National Award
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Department of Agriculture Apple Pre
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Department of Corrections Fast Trac
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Department of Corrections Increased
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Department of Ecology Indexing and
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Department of Financial Institution
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Department of Information Services
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Governing for Results 13 - Washington State Digital Archives

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