Governing for Results 13 - Washington State Digital Archives

Department of Revenue
Performance Evaluation Tracking System
In the past, the agency did not have an effective tool for notifying supervisors
when employee performance evaluations were to be completed and a process
for monitoring completed evaluations. The agency recognized that effective and
consistent performance management was an area that could be improved and
enhanced upon. As a result, the Performance Evaluation Tracking System,
known as PETS, was developed. The goal of this new system is to provide a tool
to assist managers and supervisors in effective performance management,
including the timely completion of performance evaluations for all classified
employees.
Results
★ Since implementation, this system has provided Employee Services with the
opportunity to increase awareness and understanding of the process,
requirements and benefits of effective performance management.
★ In addition, there has been a significant increase in the timely completion of
probationary, trial service and annual performance evaluations. From 3-5 per
week to 10-15 per week on average—a 300% increase!
★ The PETS system has enabled us to provide timely and accurate notification
to supervisors regarding the evaluation due dates and completed training
activities of their employees.
★ We have the increased ability to continuously monitor performance evaluation
activity to ensure timely completion of evaluations and enhance
communication between supervisors and employees.
★ Notification is provided to Executive Management regarding performance
management to increase compliance throughout the agency.
Team Name: PETS Team
Team Members: Inita Kazi, Tim Anderson, Beth Fleury, Barb Vane
CONTACT: Beth Fleury, (360) 570-6179
67