Governing for Results 13 - Washington State Digital Archives

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Department of Corrections Increased Efficiency for Plant Maintenance Inmates at Washington Corrections Center for Women who were assigned to plant maintenance had to work schedules that were in conflict with other institutional activities and appointments. Additionally, uniforms were being issued daily after the inmates arrived at the job and they would change during working hours. Both of these issues affected productivity on the job and wasted time for maintenance worker supervisors, having to transport inmates back and forth from job to appointments and wait while inmates changed into work uniforms. A team looked at the problem and identified several solutions. Appointments and activities are now scheduled either before or after work hours. Sick call was changed to 0500 hours to accommodate the maintenance crews’ work hours. Uniforms are issued and maintained by each inmate and worn to the job site. Each of these solutions “mirrors” what employees do in the outside work environment. This helps inmates better prepare for employment after they leave the institution. Results ★ Increased productivity by 17% per inmate, (went from 6 to 7 hours productive work each day). ★ Inmates spend an additional 8,680 hours per year on productive work (1 hour x 31 inmates x 280 workdays). ★ Redirected 2,800 hours of staff time from downtime, (transporting, processing at gates, and waiting for inmates) to productive maintenance work. ★ More workers available during scheduled shift due to sick call in the morning. Team Name: Plant Maintenance/Offender Efficiency Improvement Team Team Members: Santos Lamas, Kelly Kelly, Stan Huelett, Doug Yonker, Prescila Werner, Mike Quiggle, Richard Hayward, Richard Eckley CONTACT: Santos R. Lamas, (253) 858-4233, extension 233 33
Department of Corrections Streamlined Shift Summary At Ahtanum View Corrections Center, compilation of payroll data was done on several different handwritten forms. It was cumbersome due to the various schedules staff worked at the facility. This created stress in the work force between custody staff tracking time and clerical staff hunting down answers to questions about staff time on 24-hour shifts. Staff were complaining about mistakes on payroll because paperwork was missing at the time of payroll cutoff. Additionally, copying, filing, and routing redundant information was not the best use of time nor the most efficient process. A team was formed to look at this problem. They developed a form that contained slots for all the required information. Local technology staff assisted in getting the form on the shared server at the facility. Now staff compile information on one form, in one location. The payroll clerk can now access the file and get the information needed to complete payroll. Results ★ Saved eight hours per pay period for Lead Secretary on payroll processing. ★ Saved 1.5 hours per day for Sergeant on entering payroll data. ★ Reduced complaints from staff by 60%. ★ Form is available for viewing by staff 24 hours a day. ★ Reduced paperwork by requiring less copying and distribution since information can be viewed by staff on computer. Team Name: Streamlined Shift Summary Team Team Members: Richard Robideau, Charles Reed, Linda Davis CONTACT: Richard Robideau, (509) 573-6336 34
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Governing for Results 13 - Washington State Digital Archives

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