Governing for Results 13 - Washington State Digital Archives

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★ Gets business owners licensed quicker through shorter turnaround times and more accurate information submitted the first time around. ★ Saves significant time and money for all future DOL projects requiring credit card and revenue processing components, including a project to renew vehicle tabs over the Internet. ★ Builds a Revenue-In-Process reconciliation system that integrates with existing legacy computer systems (Master License Service [MLS], DOR, Office of Financial Management [OFM], STO) and can be used by multiple programs. ★ Provides “real world” testing of new technology before being piloted with other complex, high volume processes within the agency. ★ Trains DOL staff to be competent in developing and maintaining the e- commerce and client/server infrastructure. ★ Builds re-usable components for processing credit cards on the Internet. Team Name: Master Business License IPO Team Team Members: Nearly 70 employees from seven state agencies contributed to this project. Core team members devoting 75 or more hours include: DOL/MLS: Nancy Skewis, Jody Miller, Dennis Roth, Clyde Zahn, Mark Bockhorst; DOL/MLS/IS: Susan McRae, Karen Gerrits, Holly Burch; DOL/IS: Jackie Dimonde, John Hadden, Dean Schwickerath; Mark Bortel, Michael Coyner, Kirk Kaiser; DOL/AS: Phyllis Oborne, Lesley Kinley, June Lewis, Gary Russell; DOL/AS/IS: Wendy Kalat, Charlie Serna, Hung Quach, Anhphuong Ha; DOR: Denise Kennedy, Sue Kim, Gary Dubuque, Matt Althauser, Kevin Thrasher, Mark Bigelow; ESD: Brenda Westfall; L&I: Carla Reynolds, Kaki McClanahan; State Treasurer: Debbie Hamrick; Contractor (LOGICAL) team members: Amy Hafen, Patt Dronen, Judy Hauser, Jake Kiehl, Corina Mccleary, Steve Campbell, Mark Clerget, Toby Gosney, Dan Remy, Ron McKay CONTACT: Nancy Skewis, (360) 664-1446 11
Washington State Patrol; Traffic Safety Commission; Department of Transportation; Liquor Control Board; Department of Fish and Wildlife Highway 97A Corridor Is Focus of Coalition Over a six-year period, one 39-mile stretch of Washington highway claimed 23 lives in ten fatal collisions. On this two-lane Wenatchee-to-Chelan roadway, the leading cause of collisions was excessive speed; the leading cause of death: driving under the influence (DUI). DUI collisions were 188 percent higher here than on nearby roads, resulting in 176 percent more fatalities and disabling injuries, while collisions caused by speed were 38 percent higher. A powerful coalition was formed to reduce the number and severity of crashes and collisions. The coalition was comprised of state and local agencies, businesses, local elected officials, private individuals, and media representatives, and facilitated by the local education superintendent. The group drew up a plan for increased enforcement, heightened emergency response, intensified public awareness and driver education, wildlife restriction, and low cost engineering improvements. Accidents dropped 26 percent during the plan’s first year of operation, and alcohol-related fatalities were reduced to zero. Now in its second year, the 97A Corridor Safety Project continues to pay dividends. Results ★ SR 97A public safety awareness increased from 20 percent to 85-90 percent. ★ Innovative, high-profile DUI awareness signs, with pictures of victims, are drawing widespread media interest. ★ Local emergency services now use Global Positioning System equipment. ★ ‘Lights on for Safety’ program with road signs is established. ★ Zero drug- or alcohol-related fatalities have been recorded since plan startup. 12
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Governing for Results 13 - Washington State Digital Archives

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