Governing for Results 13 - Washington State Digital Archives
Governing for Results 13 - Washington State Digital Archives
Governing for Results 13 - Washington State Digital Archives
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Department of Corrections<br />
Streamlined Shift Summary<br />
At Ahtanum View Corrections Center, compilation of payroll data was done on<br />
several different handwritten <strong>for</strong>ms. It was cumbersome due to the various<br />
schedules staff worked at the facility. This created stress in the work <strong>for</strong>ce<br />
between custody staff tracking time and clerical staff hunting down answers to<br />
questions about staff time on 24-hour shifts. Staff were complaining about<br />
mistakes on payroll because paperwork was missing at the time of payroll cutoff.<br />
Additionally, copying, filing, and routing redundant in<strong>for</strong>mation was not the best<br />
use of time nor the most efficient process.<br />
A team was <strong>for</strong>med to look at this problem. They developed a <strong>for</strong>m that<br />
contained slots <strong>for</strong> all the required in<strong>for</strong>mation. Local technology staff assisted in<br />
getting the <strong>for</strong>m on the shared server at the facility. Now staff compile<br />
in<strong>for</strong>mation on one <strong>for</strong>m, in one location. The payroll clerk can now access the<br />
file and get the in<strong>for</strong>mation needed to complete payroll.<br />
<strong>Results</strong><br />
★ Saved eight hours per pay period <strong>for</strong> Lead Secretary on payroll processing.<br />
★ Saved 1.5 hours per day <strong>for</strong> Sergeant on entering payroll data.<br />
★ Reduced complaints from staff by 60%.<br />
★ Form is available <strong>for</strong> viewing by staff 24 hours a day.<br />
★ Reduced paperwork by requiring less copying and distribution since<br />
in<strong>for</strong>mation can be viewed by staff on computer.<br />
Team Name: Streamlined Shift Summary Team<br />
Team Members: Richard Robideau, Charles Reed, Linda Davis<br />
CONTACT: Richard Robideau, (509) 573-6336<br />
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