Governing for Results 13 - Washington State Digital Archives

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Department of Information Services Online Harassment Course – Increases Awareness Sexual harassment and discrimination in the workplace can be devastating and expensive in terms of employee morale, motivation and productivity. Employee awareness and prompt intervention to prevent harassment and discrimination can be key factors in reducing such behaviors. Providing training to all Department of Information Services (DIS) employees on mandatory training requirements, such as harassment and discrimination topics, is difficult to arrange and expensive. DIS has staff on duty 7 days a week, 24 hours a day, requiring elaborate scheduling requirements when staff are out attending mandatory training. To support WA state executive order and DIS agency policy of ensuring all employees complete a sexual harassment and discrimination training course, we contracted with a vendor named SmartForce to offer our employees this course online. The course defines the legal concepts of discrimination and harassment in the workplace. It explains the implications of such behavior and outlines the strategy a manager should use in dealing with a complaint from an employee. The course takes 2-3 hours to complete. It cost DIS $2.75 per employee to enroll and within 6 months of widely launching the online training course 98% of our staff have completed the course. To view the course online go to Inside Washington at: http://inside.wa.gov/content/channels/training/smartforce.asp Results ★ Increased awareness through consistent training curriculum. ★ 98% of the agency’s staff completed the course in 6 months (July - Dec). ★ Reduced training registration fee from $50 to $2.75 per employee resulting in a cost avoidance of $18,900 dollars for 400 DIS employees. ★ Eliminated travel and overtime expenses. ★ Increased accessibility of training opportunity (available 24 hours) anytime, anywhere training opportunity. Team Name: Online Discrimination and Harassment Training Team Team Members: Carol Wozniak, David Norman, Shelly Bray-Mark, Kris Baumgarten CONTACT: Carol Wozniak, (360) 902-3506 41
Department of Labor and Industries Cross-Match Finds Auto Dealers Needing Workers' Comp Employers who don't pay workers' compensation premiums have an unfair advantage. By cutting premiums out of their operating expenses, they drive up premium costs for honest employers. Employers are required by law to pay premiums to pay for medical, wage replacement and other benefits when workers are injured on the job. The Department of Labor and Industries (L&I) manages the workers' compensation system. Staff from L&I's Region 6 initiated a project to level the playing field among auto industry employers. Cross-matches with the Departments of Licensing (DOL) and Revenue produced a list of 161 auto dealers without active workers' compensation accounts. Those dealers were sent applications and information on opening an account and the consequences of not paying premiums. Results ★ Established 11 new accounts. ★ One firm is being audited. ★ Three firms have been identified for potential audits. ★ Estimate more than $6,000 in annual premium revenue from new accounts. ★ Other regions and program areas are looking at using a similar process. Team Name: Unregistered Auto Dealer DOL Cross-match Team Members: Steve Beaty, Daniel Brown, Dave Busch, Judy Paine, Gary Robinson, Neil Roper CONTACT: Daniel Brown, (509) 324-2605 42
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