Governing for Results 13 - Washington State Digital Archives
Governing for Results 13 - Washington State Digital Archives
Governing for Results 13 - Washington State Digital Archives
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Department of Revenue<br />
Local Sales and Use Tax Publications Re-engineering<br />
Department of Revenue (DOR) publishes compilations of local sales and use tax<br />
distributions every other month. Costs and staff time are involved to <strong>for</strong>mat,<br />
print, and mail six editions of Local Tax Distributions each year. Lag times<br />
associated with publication cause delays in getting current in<strong>for</strong>mation to<br />
customers. Research Division team members identified opportunities to improve<br />
response times and decrease costs by putting tables on the DOR Internet site as<br />
soon as they are available and reducing the frequency of paper reports to once a<br />
year. Historical data <strong>for</strong> multiple years will be on the site as well <strong>for</strong> the customer<br />
to build their own table.<br />
<strong>Results</strong><br />
★ Reduced Local Tax Distributions publication frequency, gives direct cost<br />
savings of $11,250 annually in printing and postage.<br />
★ Eliminated up to two months delay in getting tax distribution in<strong>for</strong>mation to<br />
customers.<br />
★ Less staff time expended on special data requests <strong>for</strong> historical data and <strong>for</strong><br />
customized tables.<br />
Team Name: Research Publications Group<br />
Team Members: Mary Welsh, Don Taylor, Margaret Knudson, Ray Philen,<br />
Diane Mielke, Scott Maddox, Don Gutmann, Marc Morley, Greg Charles, John<br />
Hansen<br />
CONTACT: Margaret Knudson, (360) 570-6082<br />
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