Governing for Results 13 - Washington State Digital Archives
Governing for Results 13 - Washington State Digital Archives
Governing for Results 13 - Washington State Digital Archives
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<strong>Washington</strong> <strong>State</strong> Lottery<br />
Inventory Control System<br />
In order to provide the Lottery with an increased ability to track and maintain<br />
<strong>Washington</strong> <strong>State</strong> Lottery resources and to improve customer service <strong>for</strong> the<br />
installation and servicing of merchandising items <strong>for</strong> our customers (the retailers),<br />
the Lottery needed to design and implement a new system.<br />
The Inventory Control System was designed to track retailer point of sale<br />
inventory items at retailer locations throughout the <strong>State</strong>, from the time a given<br />
product was ordered, shipped, delivered, installed, removed, serviced, repaired<br />
and relocated. It finds all the retailers that have the given product installed. It<br />
provides required budget reporting and all costs in regards to returns, repairs and<br />
service. This system links the 6 Regional Offices throughout the <strong>State</strong> into a<br />
Centralized Network DataBase at Headquarters—providing the Lottery with more<br />
and better tools <strong>for</strong> conducting physical inventories of resources.<br />
<strong>Results</strong><br />
★ An estimated annual savings of 276 FTE hours.<br />
★ Increased the ability to develop a timely and accurate budget.<br />
Team Name: Inventory System Control Project<br />
Team Members: Carl Seitz, Bill Funk, Bruce Eisentrout, Lori Wada, Kathlene<br />
Bragg, Vanessa Hogan, Ellen Smith, Karen Thomen, Thiet Vo, Mona Moberg,<br />
Jenna Parque<br />
CONTACT: Bill Funk, Daniel Nguyen, (360) 664-4706<br />
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