Governing for Results 13 - Washington State Digital Archives

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Washington State Lottery Inventory Control System In order to provide the Lottery with an increased ability to track and maintain Washington State Lottery resources and to improve customer service for the installation and servicing of merchandising items for our customers (the retailers), the Lottery needed to design and implement a new system. The Inventory Control System was designed to track retailer point of sale inventory items at retailer locations throughout the State, from the time a given product was ordered, shipped, delivered, installed, removed, serviced, repaired and relocated. It finds all the retailers that have the given product installed. It provides required budget reporting and all costs in regards to returns, repairs and service. This system links the 6 Regional Offices throughout the State into a Centralized Network DataBase at Headquarters—providing the Lottery with more and better tools for conducting physical inventories of resources. Results ★ An estimated annual savings of 276 FTE hours. ★ Increased the ability to develop a timely and accurate budget. Team Name: Inventory System Control Project Team Members: Carl Seitz, Bill Funk, Bruce Eisentrout, Lori Wada, Kathlene Bragg, Vanessa Hogan, Ellen Smith, Karen Thomen, Thiet Vo, Mona Moberg, Jenna Parque CONTACT: Bill Funk, Daniel Nguyen, (360) 664-4706 109
Washington State Lottery Lottery Scratch Ticket Order Packaging The Lottery spends nearly $40,000 annually on packaging materials used to ship scratch ticket orders to retailers. The packaging materials must provide physical protection to the tickets while enroute. They also must be secure, must be easy to work with and easy to store. At the time this project began, scratch ticket orders were being packaged in either cardboard boxes or manila envelopes lined with bubble wrap. Several changes in the scratch ticket distribution system resulted in an opportunity to change packaging materials. The team members analyzed the costs and benefits of changing to polyethylene bags for small orders. The team found that performance and handling characteristics of the polyethylene bags were as good or better than existing packaging and costs were less. The group also confirmed that the new bags allowed for printing on the exterior of packages. In addition, the new bags increased our customers’ ability to identify packages that may otherwise have been mishandled. Results ★ An estimated annual saving of $6,716 based on 3,300 packages per month. ★ Polyethylene bags eliminated the need to order two different sizes of shipping boxes. Team Name: Lottery Scratch Ticket Order Packaging Team Members: Ken Balko, Gus Gustafson, Dustin Adams, Jerry Jansen, Rich Koochagian, Bruce Eisentrout CONTACT: Bruce Eisentrout, (360) 664-4790 110
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Dear Fellow Citizens: I am pleased
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TABLE OF CONTENTS MULTIPLE AGENCY P
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SINGLE AGENCY PROJECTS Board of Acc
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Board of Accountancy National Award
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Department of Corrections Increased
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Department of Ecology Indexing and
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Governing for Results 13 - Washington State Digital Archives

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