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SYNCWhen you select:Master ResetApplicationReturnYou can:Completely erase all information stored on SYNC (allphonebook, call history, text messages and all paireddevices) and return to the factory default settings.Download new software applications (if available) andthen load the desired applications through your USB port.See the web site for more information.Exit the current menu.SYNC TROUBLESHOOTINGYour SYNC system is easy to use. However,should questions arise, see the tablesbelow.Use the website at any time to check yourphone's compatibility, register youraccount and set preferences as well asaccess a customer representative via anonline chat (during certain hours). Visitwww.SYNCMyRide.com,www.SYNCMyRide.ca orwww.syncmaroute.ca for moreinformation.Phone issuesIssueThere is excessive backgroundnoise during a phonecall.During a call, I can hear theother person but theycannot hear me.SYNC is not able to downloadmy phonebook.Possible cause(s)The audio control settingson your phone may beaffecting SYNC performance.This may be a possiblephone malfunction.This is a phone-dependentfeature.This may be a possiblephone malfunction.Possible solution(s)Review your phone's manualabout audio adjustments.Try turning off the device,resetting the device,removing the device'sbattery, then trying again.Go to the website to reviewyour phone's compatibility.Try turning off the device,resetting the device orremoving the device'sbattery, then trying again.Try pushing your phonebookcontacts to SYNC by usingthe Add Contacts feature.Use the SYNCmyphonefeature available on thewebsite.353F150 (TF6) , enUSA