8b7PW0

SYNCIssueThe system says PhonebookDownloaded but thephonebook in SYNC isempty or missing contacts.I am having troubleconnecting my phone toSYNC.Text messaging is notworking on SYNC.Phone issuesPossible cause(s)This may be a limitation onyour phone's capability.This is a phone-dependentfeature.This may be a possiblephone malfunction.This is a phone-dependentfeature.Possible solution(s)Try pushing your phonebookcontacts to SYNC by usingthe Add Contacts feature.If the missing contacts arestored on your SIM card, trymoving them to the devicememory.Remove any pictures orspecial ring tones associatedwith the missingcontact.Depending upon your phone,you may have to grant SYNCpermission to access yourphonebook contacts. Makesure to confirm whenprompted by your phoneduring the phonebookdownload.Go to the website to reviewyour phone's compatibility.Try turning off the device,resetting the device orremoving the device'sbattery, then trying again.Try deleting your devicefrom SYNC, deleting SYNCfrom your device and tryingagain.Check the security and autoaccept and prompt alwayssettings relative to the SYNCBluetooth connection onyour phone.Update your device's firmware.Turn off the Auto phonebookdownload setting.Go to the website to reviewyour phone's compatibility.354F150 (TF6) , enUSA