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SYNCVoice command issuesIssueSYNC does not understandor is calling the wrongcontact when I want tomake a call.Possible cause(s)You may be using the wrongvoice commands.You may be saying thename differently than theway you saved it.The system may not bereading the name the sameway you are saying it.Contacts in your phonebookmay be very short andsimilar, or they may containspecial characters.Your phonebook contactsmay be in CAPS.Possible solution(s)If the song titles are in allCAPS, you have to spellthem. LOLA requires you tosay "L-O-L-A".Do not use special charactersin the title. The systemdoes not recognize them.Review the Phone voicecommands at the beginningof the phone section.Make sure you are saying thecontacts exactly as they arelisted. For example, if yousave a contact as JoeWilson, say "Call JoeWilson".Using the SYNC phonemenu, open the phonebookand scroll to the nameSYNC is having troubleunderstanding. SYNC willread the name to you, givingyou some idea of thepronunciation SYNC isexpecting.The system works better ifyou list full names, such as"Joe Wilson" rather than"Joe".Do not use special characters,such as 123 or ICE, asthe system does not recognizethem.If a contact is in CAPS, youhave to spell it. JAKErequires you to say "Call J-A-K-E".358F150 (TF6) , enUSA