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Because such a website is often static and does not require the software systemsnecessary for online transactions, design and <strong>main</strong>tenance are less expensive than fora transactional website. An informational website is ideal for companies that marketproducts and services that cannot be provided online or goods that cannot be soldonline. A modified version of this kind of site permits the buyer <strong>to</strong> shop online for thebest price from competing vendors providing the identical product—for example,authorized car manufacturers. Information on options available for a particular modelallows the buyer <strong>to</strong> visualize the configuration and obtain an estimated price for thevehicle.E-MarketplacesThese sites are market-makers because they bring buyers and sellers <strong>to</strong>gether <strong>to</strong>facilitate transactions. Participation in a brokerage often provides an efficient wayof finding a cus<strong>to</strong>mer without the expense of building a proprietary transactionalwebsite. Types of brokerages include auctions, virtual malls, and matching services.There is a profusion of marketplaces including eBay, Amazon, and China-basedAlibaba. As these platforms establish fulfillment centers around the world in theirquest <strong>to</strong> be closer <strong>to</strong> cus<strong>to</strong>mers and <strong>to</strong> deliver orders faster, some of them make bulkpurchases from suppliers and arrange all logistics themselves.Market Development on the WebAs with brick-and-mortar enterprises, market development is an essential ingredientfor websites of all types and must be an int<strong>eg</strong>ral part of your company’s e-businesspresence on the Internet. Your company should consider and evaluate theadvantages of advertising online as an extension and a component of your corporat<strong>eg</strong>rowth strat<strong>eg</strong>ies. Advertising messages often appear on portals or on other websitesthat draw viewers with content(e.g., news and information)and services (e.g., e-mail, chat,and forums). You may seek <strong>to</strong>advertise on search engines thatattract high traffic volume or <strong>to</strong>target a specialized demographic.Some portals sell favorable linkpositioning or advertising keyed<strong>to</strong> particular search terms in auser query. Companies may alsoconsider using an advertisingnetwork that feeds ads <strong>to</strong> anetwork of websites, therebyenabling large marketingcampaigns. These options areavailable in the United States andinternationally in English or inother languages.The CAN-SPAM Act sets requirementsfor senders of commercial e-mail <strong>to</strong>consumers. Enforced by the Federal TradeCommission, the law specifies (in part):• Header information—routing information andinformation in the “From” and “To” lines—cannot befalse or misleading.• Subject lines cannot mislead recipients about thecontents of the message.• A return e-mail address or other mechanism must beincluded <strong>to</strong> allow recipients <strong>to</strong> opt out of receivingfuture messages, and opt-out requests from recipientsmust be honored.• An included clear notice must advise recipients that themessage is an advertisement and must provide a validphysical postal address for the sender.For more information, visit ftc.gov/spam.124U.S. Commercial Service • A Basic Guide <strong>to</strong> Exporting

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