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basic-guide-to-exporting_Latest_eg_main_086196

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your ability <strong>to</strong> terminate agreements, and in the event of a dispute you may want <strong>to</strong>stipulate how it will be resolved, such as via arbitration or in a U.S. court as opposed<strong>to</strong> a court in a foreign country.Foreign RetailersYou may also sell directly <strong>to</strong> foreign retailers, although in such transactions productsare generally limited <strong>to</strong> consumer lines. The growth of major retail chains in marketssuch as Canada and Japan has created new opportunities for this type of direct sale.The approach relies <strong>main</strong>ly on traveling sales representatives who directly contactforeign retailers, although results might also be achieved by mailing catalogs,brochures, or other literature.The direct mail approach has the benefitsof eliminating commissions, reducing travelexpenses, and reaching a broader audience.For optimal results, a company that uses directmail <strong>to</strong> reach foreign retailers should supportit with other marketing activities. For moreinformation, contact the Direct MarketingAssociation at the-dma.org or the U.S. PostalService at usps.com.Surprisingly, a company’ssuccess in foreign marketsoften depends less on uniqueproducts and more on goodmarketing methods.U.S. manufacturers with ties <strong>to</strong> major domestic retailers may also be able <strong>to</strong> use them<strong>to</strong> sell abroad. Many large U.S retailers <strong>main</strong>tain overseas buying offices and usethose offices <strong>to</strong> sell abroad when practical.What is the most common and consistent channel for producing the desired resultamong smaller U.S. exporters? The answer is distribu<strong>to</strong>rs.Direct Sales <strong>to</strong> End-UsersYou may sell your products or services directly <strong>to</strong> end-users in foreign countries.The buyers may be foreign government institutions, businesses, or final consumersvia online sales. The buyers can be identified at trade shows, through internationalpublications, by the overseas posts of the U.S. Commercial Service, or may find youvia search engine results that you may or may not influence through search enginepositioning strat<strong>eg</strong>ies, purchases of online ads, key word auctions, and the like.You should be aware that if a product is sold in such a direct fashion, your companyis responsible for shipping, payment collection, and product servicing unless otherarrangements are made. If the cost of providing these services is not built in<strong>to</strong> theexport price, you could have a smaller profit than you had anticipated.If you choose <strong>to</strong> use foreign representatives, you can meet them during overseasbusiness trips at domestic or international trade shows. A comprehensive list ofupcoming trade shows can be found at export.gov/tradeevents. Another effectivemethod you can use without leaving the United States is e-commerce platforms.Ultimately, you may need <strong>to</strong> travel abroad <strong>to</strong> identify, evaluate, and sign up overseas66U.S. Commercial Service • A Basic Guide <strong>to</strong> Exporting

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