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basic-guide-to-exporting_Latest_eg_main_086196

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Marketing Policies• How is the sales staff compensated?• Does the representative company have specialincentive or motivation programs?• Does it use product managers <strong>to</strong> coordinatesales efforts for specific product lines?• How does it moni<strong>to</strong>r sales performance?• How does the representative or distribu<strong>to</strong>r trainits sales staff?• Would it pay or share expenses for itssales personnel <strong>to</strong> attend fac<strong>to</strong>rysponsoredseminars?Cus<strong>to</strong>mer Profile• What kinds of cus<strong>to</strong>mers is the representativecompany currently contacting?• Are its interests compatible with yourproduct line?• What are the key accounts?• What percentage of the <strong>to</strong>tal gross receipts dothose key accounts represent?Principals Represented• How many principals is the representative ordistribu<strong>to</strong>r currently representing?Promotional Thrust• Can the representative company help youcompile market research information <strong>to</strong> be usedin making forecasts?• What media does it use, if any, <strong>to</strong> promote sales?• How much of the budget is allocated <strong>to</strong>advertising? How are those funds distributedamong various principals?• Will you be expected <strong>to</strong> contribute funds forpromotional purposes?• How will the amount be determined?• If the representative or distribu<strong>to</strong>r uses directmail, how many prospects are on themailing list?• What type of brochure does it use <strong>to</strong> describethe companies and products that it represents?• If necessary, can it translate youradvertising copy?• Does the representative have a website <strong>to</strong>promote the product?• Can it provide product demonstrations andtraining if needed?• Would you be its primary supplier?• If not, what percentage of the <strong>to</strong>tal businesswould you represent? How does this percentagecompare with other suppliers?Chapter 5: Methods and Channels71

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