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Annual report 2010 - Dexia.com

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Declaration of corporate governanceAs requested by the Belgian Company Code, the levelof shareholding for the subtask of proposals during aShareholders’ Meeting by a shareholder is 20%.The Ordinary Shareholders’ Meeting was held on 12 May<strong>2010</strong> in Brussels, directly followed by an ExtraordinaryShareholders’ Meeting.Contact with institutional shareholdersAfter each presentation of results or in other circumstancesjustifying them, road shows are organised with the maininstitutional investors. This enables the latter to ask membersof the <strong>Dexia</strong> Management Board direct questions concerningGroup results or strategy.Management <strong>report</strong>Consolidatedfinancial statementsAdditional information <strong>Annual</strong> financial statementsThe European Club for Individual ShareholdersThe European Club for Individual Shareholders today hasnearly 13,000 members, primarily Belgian and Frenchshareholders. The club is a centre for the distribution of thefinancial information to shareholders who want to follow theevolutions in the Group through publications and documentsdesigned specifically for them. Registration for the EuropeanClub of <strong>Dexia</strong> Shareholders can be made by telephone, e-mailor through the website www.dexia.<strong>com</strong>.The European Advisory Board of IndividualShareholdersEstablished in June 2001, the European Advisory Boardof <strong>Dexia</strong> took over from the <strong>Dexia</strong> France Advisory Board,created in 1997. Its <strong>com</strong>position reflects the Group’s Europeanidentity: the Board is currently <strong>com</strong>posed of four Belgianshareholders, five French shareholders and two Luxembourgshareholders. As from November <strong>2010</strong>, the Advisory Boardhas been enhanced by the presence of an additional member,representing the <strong>Dexia</strong> Group Employee ShareholdersAssociation.The Board’s role is to advise the Group on its policy for<strong>com</strong>munication to individual shareholders.In <strong>2010</strong>, the Advisory Board met twice, once in March, toconsider the Group’s 2009 annual results, and on a secondoccasion in November. That second meeting received twopresentations: one on the Group’s half-yearly results andone on the major lines of its “<strong>Dexia</strong> 2014” strategy, whichwas the central theme of the “Investor Day” held on12 October <strong>2010</strong>.In 2011, the Board will be partially renewed, as the mandatesof certain members (3 years, non-renewable) will expire.Telephone information service for individualshareholdersThis service is accessible from France, free of charge, on 0800355 000, from Monday to Friday and from 09.00 to 19.00.It is also accessible from Belgium and Luxembourg via abilingual (French/Dutch) toll-free number 00 800 33 942 942,during the same times (only from a fixed-line telephone).This service is regularly called by shareholders with anyquestions relating to <strong>Dexia</strong> and to its organisation in general,but also for more specific questions regarding the share price,taxation of shares, dividend amounts, its mode of taxation,VVPR strips and <strong>Dexia</strong> SA’s Shareholders’ Meetings. Thisyear, that service was particularly well used concerning theattribution of bonus shares.Relations with institutional shareholdersRelations with institutional shareholders, who hold almost15% of the capital, are extremely important to <strong>Dexia</strong>. Forthis purpose, a team based partly in Brussels and partly inParis is specifically responsible for relations with investors andanalysts.Information channelsRegular information channelsDuring the year, <strong>Dexia</strong> regularly publishes information throughtheme presentations and press releases on the business,financial results and Group news. When the results arepublished, <strong>Dexia</strong> also provides quarterly, half-yearly and annual<strong>report</strong>s. All this information is available as from publicationon the website www.dexia.<strong>com</strong> on the section “Shareholders/Investors”. It can also be obtained by e-mail.The internet site (www.dexia.<strong>com</strong>)With an average of 94,500 visitors a month, the sitewww.dexia.<strong>com</strong> confirms its important role as a vectorof information for the <strong>Dexia</strong> Group among individualshareholders, journalists and institutional investors. TrilingualEnglish, Dutch and French, the site provides rapid accessto all the information concerning the life of the Group, itspublications, activities, news and <strong>Dexia</strong> share prices. It isconsulted for the most part by European surfers, principallyBelgian and French.In <strong>2010</strong>, www.dexia.<strong>com</strong> received almost 110,000 visitors toits section “Shareholders/Investors”.Other supportsSeveral times a year, <strong>Dexia</strong> publishes a Letter to the Shareholdersin English, French and Dutch. Individual shareholders are thuskept regularly informed of Group developments, news, resultsand minutes of the <strong>Dexia</strong> SA Shareholders’ Meetings.The Letter to the Shareholders issues are sent to membersof the Club and to shareholders who request it, and are alsoavailable on the internet site.In <strong>2010</strong>, 4 letters were published, including a “EuropeanCommission Special Letter”.<strong>Dexia</strong> publishes <strong>com</strong>plete annual information for shareholdersand investors. The <strong>Dexia</strong> annual <strong>report</strong> is available in threelanguages: English, Dutch and French. The risk <strong>report</strong> isonly available in English on the internet site. Finally, <strong>Dexia</strong>publishes a sustainable development <strong>report</strong> in French, Dutchand English on its site.Circular FMI/2007-02 from theBanking, Finance and InsuranceCommissionA Royal Decree of 14 November 2007 concerning theobligations of issuers of financial instruments listed for tradingon a Belgian regulated market stipulates the obligations ofissuers with regard to the information to be provided to thepublic and their obligations to holders of financial instruments.In December 2007, the Banking, Finance and InsuranceCommission published a circular explaining this Royal Decree.In accordance with this regulation, <strong>Dexia</strong> SA has decided since2003 to use its internet site to meet its obligations to publishthe information stipulated by the decree and the circular.22 <strong>Dexia</strong> <strong>Annual</strong> <strong>report</strong> <strong>2010</strong>

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