Annual report 2010 - Dexia.com

Sustainable developmentThe 2010 Dexia SustainableDevelopment ReportOrientation of the 2010 reportSince 2009, Dexia has been undertaking an in-depthtransformation of its activities, refocusing on its core businesslines and its historical franchises and adapting its cost structure.In 2010 we wanted to increase the consistency of oursustainable development strategy with that transformation,realigning it to the vital question: in running our bankingbusiness line, how do we assist our clients in their sustainabledevelopment endeavours?Our aim is to simplify our approach, making it moretransparent, by articulating it around a definition of sustainabledevelopment and four fundamental principles common tothe Group as a whole. We wanted to decline that renewedundertaking operationally by selecting a priority line of actionfor 2011-2012: energy performance in buildings.This new alignment of our sustainable development approachnaturally led us to establish our 2010 sustainable developmentreport in line with the Group’s four fundamental principles –Relevance, Essence, Communication and Evaluation – givingpriority to the issue of energy performance in buildings.In order to limit its direct environmental impact, since 2008Dexia has done without any paper printing of its sustainabledevelopment report, and for its 2010 report an exclusivelydematerialised support has been adopted, available on itsinternet site at www.dexia.com.Principal themes of the reportIdentity and strategy• Message from the Chairmen• Our strategy for sustainable development• Our key indicatorsPriority 2011-2012: The energy performance inbuildings• Background and issues• Providing a range of products and services suited toall our customers• Controlling energy consumption in our ownbuildingsRelevance• Fighting deprivation and social exclusion• Adapting our services to the diverse needs of ourcustomers• Supporting the development of green growthEssence• Incorporating environmental and social risks into ourfinancing activities• Socially Responsible Investing• Conducting our business responsibly• Acting as a responsible businessCommunication• Strengthening the dialogue with our stakeholders• Developing a relationship of trust with ourcustomersEvaluation• Reporting process• Auditor’s Report• Table of indicators• Table for correspondence of reference systems• GlossaryManagement reportConsolidatedfinancial statementsAdditional information Annual financial statementsAnnual report 2010 Dexia75