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victorian electric vehicle trial mid-term report - Department of Transport

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According to theory (Lieberman andMontgomery 1988), early-adopteradvantages that may be obtained bya parking facility operator in thissituation include:• Influence customer choice underuncertainty – early-adopterparking facilities may establish areputation for quality from havingthe latest technology, which maythen translate to a preference fromcustomers (particularly given thatparking is a relatively low-cost‘convenience good’ where thebenefits from finding a superioralternative may be insufficient tooutweigh the search effort involved)• Create switching costs forcustomers – building on theadvantage above, once a customerhas adapted to the characteristics<strong>of</strong> a parking facility, competitorparking facilities must investadditional resources in order totempt them away from theirinitial choice.These benefits are difficult to discernat a practical level and mostly relatedto the marketing value <strong>of</strong> hosting EVcharging facilities, which has a ‘use-by’date in <strong>term</strong>s <strong>of</strong> novelty. As a result,most parking facility participants drewcomfort at the outset from the finite<strong>term</strong> <strong>of</strong> their <strong>trial</strong> involvement, andindicated their intention to removethe EV charging capability unlessthe corresponding parking bays metexpected occupancy levels. Someoperators also opened up the EVparking/charging bay to generaluse, but would rope the bay<strong>of</strong>f temporarily in response to anEV driver ‘reservation’.Issue Description Mitigation strategyEquipment costs Early-market designs cost $55,000–$90,000 Latest generation equipment costs have reduced to$10,000-$40,000EstablishmentcostsConnectorstandardsGrid impactsVehicle batteryimpactsUser ergonomicsExceed equipment costs – potentially$80,000 depending upon site specifics(refer to Table 14)A range <strong>of</strong> designs have emerged globally,increasing complexity and market-accessbarriersPHEVs do not generally include quick chargercapabilitySeparate connectors for standard and quickcharging increases costsQuick charging increases the peak- toaverage<strong>electric</strong>ity demand load, reducingnetwork reliability or necessitating investmentQuick charging degrades battery life morequickly than standard chargingUncertainty relating to quick charging impactson battery life, including <strong>vehicle</strong> re-saleEarly-market designs are not especiallyuser-friendlyDrivers are unfamiliar with quick chargeroperationLatest generation 25 kW quick chargers have much lowerinstallation costs with only minor impact on charging timesStreamlining through the development <strong>of</strong> ‘best practice’installation processesProvisioning during initial site development or leveragingsite redevelopment will potentially avoid trenching costs(the largest contribution to establishment costs)A combination standard is in the final stages<strong>of</strong> development that will be globally recognised, backwardscompatible and allow for a single connector that may bepotentially adopted even by PHEVsNew standards will support grid communication anddemand management strategiesOn-site energy storage may reduce grid impacts bysmoothing the demand pr<strong>of</strong>ileBattery technologies are evolving to reduce charging timesand increase battery lifeIncreased understanding and transparency for all EVmarket participants on quick charging impacts uponbattery lifeLatest generation/emerging standard designs are moreuser-friendlyDrivers acquire experience in the use <strong>of</strong> quick chargersTable 17. Quick charging issues and mitigation strategies.CREATING A MARKET 93

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