to download the 2012-2013 Student - Methodist University

Q 22: I think I picked up a virus from MuNet. What do I do?A: That is not likely. MUNET is just the medium used to access the Internet. There is no softwareinvolved when accessing MUNET. If you are worried that you have a virus on a diskette, bring itto the CAC Lab and the lab assistant will look at it for you. We monitor our servers for virus-likeactivities to insure that viruses do not appear or spread within our network. If we determine that yourcomputer has a virus that is affecting MuNet, we will disable your account until we determine whatthe problem is. If your computer has a virus, we will not reactivate your account until you purchasea Virus program and install it. When you install the virus program, update the virus definitions andscan your computer. Call 7300 and advise the lab attendant that you have completed the abovesteps and we will then check the server connections and re-activate your account.Q 23: What, besides my computer and printer, can I connect to my wall computer/laptop socket?A: Residence hall connections to MuNet are for a single computer or laptop use only. It is againstUniversity policy for a user to connect any device to the campus network that will allowadditional equipment to be connected. Such devices may include, but are not limited towireless access points, bridges, routers, switches, hardware and software servers, transceivers,converters, hubs, printers, concentrators, etc. You are not allowed to attach anything to ournetwork that we do not authorize to include Wireless Access Points. If it is found that youhave connected a wireless access point in your residence hall and it is interfering with othersability to access the Internet, you connection (port) will be disabled. You will need to contact theCAC lab attendant for further guidance to re-enable your Internet port.Q 24: I want to share devices such as drives, printers and modems with other users over thenetwork. How can I do that?A: You cannot. It is a violation of University policy to share computer devices over the network.You cannot configure a device that is attached to your computer, such as a printer, scanner, orhard drive in such a manner that makes it visible or usable by anyone else on the network. Ifyou need to share files, use floppy disks, USB thumb drives CD-Writer, CD-Rewriter, DVD-writer,DVD re-writer, USB External Hard Drive.Q 25: Can I let my roommate use my computer for his or her e-mail?A: Yes, but you must have a valid account (See question 6).Q 26: Are there any times when MuNet won’t be available?A: For system maintenance, upgrades, and user management, MUNet will be unavailable duringthe following time periods: Monday – Sunday, class schedule dependant.During the summer, we conduct maintenance on MuNet. While the system will be up most of thetime, we cannot guarantee the same level of service that we maintain during the regular springand fall semesters, and any students living in the residence halls during the summer can expectperiodic fluctuations and outages at any time.Q 27: I take my computer home at Christmas (or next summer), use it, and bring it back toUniversity at the end of the break. It won’t allow me to login or access the internet or emailwhen I plug it in. How come?A: If you have changed your configuration or added programs such as Instant Messaging service,dot-net, Peer to Peer file sharing programs or other software or hardware, your computer maynot connect. You will need to contact the vendor of the software or hardware that you haveinstalled, or just remove it, to restore the computer back to its original configuration. You mayhave also installed a Malware/Spyware/Adware program with or without your knowledge andcan be a cause of not being able to connect to the network. You will need to install a Malware/Spyware/Adware program to remove this type of software.Q 28: I am an athlete and will be moving in two or three weeks earlier in August than otherstudents. Can I get my MuNet connection hooked up early?A: You sure can. Follow the instructions in question 8. One warning, though, You should be awarethat we still may be performing regular summer maintenance on MuNet during the time beforeclasses start in the fall, so you can expect periodic fluctuations and outages at any time.Q. 29: Are there space limitations on the MuNet Student Group Wise E-mail server?A: Yes. You should be aware that you can only have 50 megabytes of e-mail stored on studente-mail server at one time. We ask that you keep your E-mail mailbox cleaned up and delete anyunnecessary e-mail. If you wish to save attachments, save them to your C: drive. We conductmailbox maintenance throughout the year, and if you have not saved your files to your C: drive,they may be deleted due to space limitations on the e-mail server.90