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xii<br />

CONTENTS<br />

B4.1.1<br />

202 Price of mobile and fixed broadband<br />

services<br />

B4.5.1 212 The effect of geography on internet<br />

prices, Africa<br />

B4.6.1 215 Spectrum assignment in Latin America,<br />

in MHz blocks<br />

4.1 222 Evidence of internet content filtering<br />

4.2 226 National data protection and privacy<br />

laws and bills<br />

4.3 230 African tech hubs<br />

6.1 296 A divided world: Country positions on<br />

the International Telecommunication<br />

Regulations<br />

6.2 315 Availability of reports from weather<br />

stations<br />

F6.1 323 Satellite estimates of average PM 2.5<br />

concentrations provide global coverage,<br />

2010<br />

Tables<br />

O.1 14 Benefits of digital technologies for<br />

workers and consumers: A scorecard<br />

O.2 24 Classifying the digital citizen<br />

engagement cases<br />

O.3 34 Priority policies for better service<br />

delivery<br />

1.1 74 The internet impact is highest for<br />

data-intensive activities that involve<br />

easy-to-enforce contracts<br />

1.2 74 Many firms use the internet without<br />

changing their organizational<br />

structures, limiting its impact, 2010–14<br />

1.3 82 Economic activities with high potential<br />

for firms to use digital technologies<br />

more intensively are often protected<br />

from foreign or domestic competition<br />

in developing countries, reducing<br />

productivity growth<br />

2.1 105 Digital technologies affect employment<br />

and earnings, the evidence shows<br />

2.2 106 Benefits of digital technologies for<br />

workers and consumers: A scorecard<br />

2.3 122 Interactions between technology and<br />

skills at work<br />

2.4 122 Recent evidence on skill-biased<br />

technological change<br />

2.5 132 Expected impacts of technological<br />

change on employment and earnings<br />

S3.1 149 Relationships in different types of<br />

social media<br />

3.1 157 The impact of digital technology<br />

on government capability to deliver<br />

services: A scorecard<br />

3.2 171 The impact of digital technology on<br />

citizen empowerment: A scorecard<br />

3.3 176 Classifying the digital citizen<br />

engagement cases<br />

4.1 206 A policy framework for the supply of<br />

internet service<br />

B4.4.1 210 Broadband investment program,<br />

Republic of Korea<br />

4.2 224 A basic framework for assessing the<br />

costs of cybersecurity incidents<br />

5.1 252 Policy priorities for emerging,<br />

transitioning, or transforming<br />

countries<br />

5.2 262 Emerging countries: A skill<br />

development agenda for a modern labor<br />

market<br />

5.3 266 Transitioning countries: A skill<br />

development agenda for a modern labor<br />

market<br />

5.4 270 Transforming countries: A skill<br />

development agenda for a modern labor<br />

market<br />

5.5 273 A framework for policies: How to<br />

improve services in different contexts<br />

5.6 274 Emerging countries: An agenda for<br />

laying institutional foundations and<br />

improving services<br />

5.7 277 Transitioning countries: An agenda<br />

for building capable and accountable<br />

institutions and improving services<br />

5.8 279 Transforming countries: An agenda for<br />

deepening collaborative institutions<br />

and improving services<br />

6.1 295 Multistakeholderism or multilateralism<br />

6.2 301 Many countries have proposed<br />

comprehensive legislation on data<br />

flows<br />

6.3 304 Information as feedback and as input,<br />

by expenditure type

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