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OVERVIEW<br />

9<br />

Figure O.6 The digital divide in access is high in Africa, and the divide in capability is high in the<br />

European Union<br />

a. Africa<br />

Within-country digital divide can be significant<br />

25<br />

b. European Union<br />

Poor households use e-government less than the rich<br />

100<br />

Individuals with internet access (%)<br />

20<br />

15<br />

10<br />

5<br />

% of individuals (ages 16–74)<br />

80<br />

60<br />

40<br />

20<br />

45:1<br />

0<br />

Bottom<br />

40%<br />

Upper<br />

60%<br />

Income<br />

distribution<br />

(household)<br />

Mature<br />

(45+)<br />

Young<br />

(15–24)<br />

Rural Urban Women Men<br />

Age Location Gender<br />

0<br />

0 20,000 40,000 60,000 80,000<br />

GDP per capita (US$)<br />

Top income quartile<br />

Third quartile<br />

Second quartile<br />

Bottom quartile<br />

Sources: WDR 2016 team, based on data from Research ICT Africa (various years), ITU, and Eurostat (EC, various years). Data at http://bit.do/WDR2016-FigO_6.<br />

Note: For more details see figure 2.4 in the full Report.<br />

ease of communication for people with disabilities,<br />

and the way people spend their leisure. By overcoming<br />

information barriers, augmenting factors, and<br />

transforming products, digital technologies can make<br />

development more inclusive, efficient, and innovative<br />

(figure O.7 and box O.2). Spotlight 1 in the full Report<br />

explores the links between these three mechanisms<br />

in the broader economic literature.<br />

The internet promotes inclusion<br />

Before the internet arrived, some transactions were<br />

so expensive that a market for them did not exist.<br />

Two types of transactions fall into this category.<br />

First is when two parties to a potentially beneficial<br />

transaction simply didn’t know about each other and<br />

faced exorbitantly high search and information costs.<br />

Second is when one party had a lot more information<br />

than the other. In the economics literature, such situations<br />

are known as information asymmetries between<br />

buyers and sellers, and in the absence of trust and<br />

transparency, many transactions do not take place.<br />

By reducing the cost of acquiring information<br />

and making more information available transparently,<br />

digital technologies can make new transactions<br />

possible. 7 Consider a poor farmer who cannot<br />

access credit because the lender has no way to assess<br />

Figure O.7 The internet promotes development<br />

through three main mechanisms<br />

Search and<br />

information<br />

INCLUSION<br />

Source: WDR 2016 team.<br />

DIGITAL<br />

TECHNOLOGIES<br />

Automation and<br />

coordination<br />

EFFICIENCY<br />

creditworthiness. Or a small firm that cannot connect<br />

with a potential buyer in another country and does not<br />

know whether to trust a new business partner. Or a<br />

freelancer willing to perform small tasks for a fee. Or<br />

a homeowner looking to rent her spare room to local<br />

visitors. Or remote or marginalized population groups<br />

who fall outside the reach of the services that governments<br />

provide. In all these cases, a fundamental<br />

Scale economies<br />

and platforms<br />

INNOVATION

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