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Is headspace making a difference to young people’s lives?

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Appendix E<br />

Strongly<br />

agree<br />

Agree Neutral Disagree Strongly<br />

disagree<br />

1 2 3 4 5<br />

D. General satisfaction and feedback<br />

Generally satisfied 33.8 54.2 11.0 0.6 0.3<br />

Would suggest <strong>to</strong> a friend 48.7 41.7 8.3 0.5 0.4<br />

Data Source: Authors calculations from hCSA.<br />

<strong>headspace</strong> clients are invited <strong>to</strong> fill in a satisfaction survey at their 2nd, 5th, 11th and 16th visits. In<br />

<strong>to</strong>tal 22,614 <strong>headspace</strong> clients provided 34,696 responses <strong>to</strong> questions with most data collected at<br />

the 2nd and 5th visits.<br />

Cell sizes for specified figures and tables<br />

The figures and tables presented in chapters 3 and 4 were based upon analysis of hCSA data as<br />

indicated. As a population sample, tests of statistical significance do not apply, however, <strong>to</strong> assist<br />

in the interpretation of results, the evalua<strong>to</strong>rs provide below the cell sizes for specified figures and<br />

tables.<br />

Table E3 Cell Sizes for Figure 3.3 - Average K10 score at presentation by age, sex-and sexuality,<br />

<strong>headspace</strong> clients 2013/14<br />

Age at<br />

registration<br />

Non-LGBTI<br />

Female<br />

Non-LGBTI<br />

Male<br />

LGBTI<br />

Female<br />

LGBTI<br />

Male<br />

Total<br />

12 262 254 101 87 704<br />

13 969 671 297 155 2092<br />

14 1747 907 432 158 3244<br />

15 2259 1148 547 172 4126<br />

16 2315 1267 627 186 4395<br />

17 2218 1279 614 205 4316<br />

18 1828 1122 536 191 3677<br />

19 1389 1026 485 222 3122<br />

20 1181 884 405 209 2679<br />

21 1044 819 322 133 2318<br />

22 883 737 287 135 2042<br />

23 732 570 225 109 1636<br />

24 584 476 171 80 1311<br />

25 335 280 110 61 786<br />

Note: Not all <strong>young</strong> people record their age, gender, sexuality and K10 scores within the hCSA data. Young people aged<br />

less than 12 or above 25 have not been included.<br />

Social Policy Research Centre 2015<br />

<strong>headspace</strong> Evaluation Final Report<br />

190

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