National Standard Operating Procedures - Jul 2022

Assessment mindful of the relevant NSOPs.
4.1.6 Reflex-tasking is processed by SAR Squad as either accepted, modified or
turned down and SAR Squad informs Police and SurfCom of outcome.
4.1.7 SurfCom calls 111 to log the job with Police and seek an official tasking.
They gather a PO number and a Cost Centre number which they send to
the SAR Coordinator.
4.1.8 If time allows, the SAR Coordinator and SAR responders call SurfCom to
inform them of the job details and initial response plan.
4.1.9 The SAR Coordinator considers other SAR agencies and informs them and
SurfCom Operator as required.
4.1.10 The SAR Coordinator or designated Comms Officer keeps SurfCom
informed of incident progress via radio/phone when appropriate.
4.1.11 The SAR Coordinator advises SurfCom if debriefing support, Peer Support
or any other support is required. SurfCom will action.
4.1.12 Once the task is executed, the SAR Coordinator checks all relevant
reporting forms have been filed to the SAR administrator and undertakes
follow up well-being checks on all SAR team members who responded.
4.2 Member of the Public alerts Surf Club in person or via phone
OUTSIDE patrol hours (Patrol or Club House):
4.2.1 Call-taker (patrol member/club member) keeps informant with them/gets
contact details, & calls SurfCom on 0800 SAVE LIFE. (0800 7283 5433)
4.2.2 SurfCom activates SAR Squad.
4.2.3 SAR Coordinator and SAR responders carry out Operational Risk
Assessment, mindful of the relevant NSOPs.
4.2.4 Reflex-tasking is processed by SAR Squad as either accepted, modified or
turned down and SAR squad informs Police and SurfCom of outcome.
4.2.5 SurfCom calls 111 to log the job with Police and seek an official tasking.
They gather a PO number and a Cost Centre number which they send to
the SAR Coordinator.
4.2.6 If time allows, the SAR Coordinator and SAR responders call SurfCom to
inform them of the job details and initial response plan.
4.2.7 The SAR Coordinator considers other SAR agencies and informs them and
SurfCom Operator as required.
4.2.8 The SAR Coordinator or designated Comms Officer keeps SurfCom
informed of incident progress via radio/phone when appropriate.
4.2.9 The SAR Coordinator advises SurfCom if debriefing support, Peer Support
or any other support is required. SurfCom will action.
4.2.10 Once the task is executed, the SAR Coordinator checks all relevant
reporting forms have been filed to SAR administrator and undertakes follow
up well-being checks on all SAR team members who responded.
NSOP
EMERGENCY SAR RESPONSE WITH SURFCOM NSOP_FINAL 129