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228 Index

National Basketball Association. See

Basketball

Natural resources, tragedy of the

commons and, 175

Neale, M. A., 50, 153, 159, 169, 170,

173, 174, 176, 187

Negative frame, of negotiator, 170

Negotiated agreement, alternatives to,

153

Negotiation(s)

anchoring in, 176–177

bounded awareness in, 61

claiming value in, 155–156

creating value in, 156–161

decision-analytic approach to,

152–154

descriptive models in, 178

escalation of conflict and,

171–172

experience in, 188

first offer in, 177

fixed pie assumption of, 168–169

framing in, 169–171

identifying parties’ interests and,

153–154

making multiple offers

simultaneously, 164

overestimating value in, 172–174

pool of resources in, 160–161

post-settlement settlements in,

164–165

primary tasks of, 154

rational decision making in,

151–167

self-serving biases in, 174–176

simultaneous, of multiple issues,

163–164

teaching principles of, 193

Negotiation research, resolving want/

should conflict with, 89

Negotiator cognition, 168–178

Negotiator judgment, framing of,

169–171

Neisser, U., 46

Neuroscience, multiple selves theory

and, 85–86

Ng, Z.-W., 40

Nickerson, R. S., 9

Nisbett, R. E., 8, 10, 34

Nissan, warranty at, 70–71

Nonrational escalation, elimination of,

108–109

Northcraft, G. B., 159, 176, 187

Nosek, B. A., 128

Number sequences, confirmation trap

and, 28–29

Nuttin, J. M., 90

Oakland Athletics, transformation of,

179–180

Objectivity, conflicts of interest and,

129–130

Ochs, J., 117–118

O’Connor, K. M., 81

Odean, T., 37, 138, 139–140, 144, 145,

146

O’Donoghue, T., 87

Odyssey, The (Homer), 84–85

Oesch, J. M., 22, 57, 177

Omission bias, 77, 123

Online trading, 145–146

Optimism

comparative, 91

insider, 194

about investments, 140–141

Opt-in vs. opt-out programs, 76–77

O’Reilly, C. A., 109

Organ donations, availability of, 76–77

Organization, mental accounting for,

74

Outrage heuristic, 10

Outsiders, taking view of, 193–195

Ovation Pharmaceuticals, ethics of,

132

Overconfidence, 35–37

financial trading and, 138–140

in negotiations, 173

from positive hypothesis testing, 9

Overestimation, self-enhancement

and, 91–92, 92f

Overplacement, self-enhancement

and, 91–92

Overvaluation, 159

Paharia, N., 132

Palaro, H. P., 137

Palm, R., 20

Pareto-superior agreement, in

negotiations, 164, 165

Park, J., 96

Parker, J., 40

Pashler, H., 47

Patton, B., 153

PECOTA (linear model), 181–182

Peles, N., 141

Pelham, B. W., 90

Perceptions

of changes, 48

self-serving bias and, 94–96

Perceptual biases, 109

Performance, overestimation of,

91–92, 92f

Performance appraisals, availability

heuristic in, 19

Perrow, C., 179

Perry, R. W., 20

Persistence, misdirected, 102

Perspective-taking skills, 125

Peters, E., 9, 80, 85, 97

Petersen, T., 21

Peterson, R. S., 134

Pfeiffer, T., 189

Pinel, E. C., 83

Plous, S., 37

Politics

impression management in,

110–111

joint vs. separate preference

reversals and, 80

Pollan, S. M., 147

Pollution. See also Environment

tragedy of the commons and, 175

Positive bargaining zone, 155

Positive frame, of negotiator, 170

Positive hypothesis testing, 7, 8–9

Positive illusions, 90–94

adaptive role of, 93–94

negative aspects of, 93

value of, 92–94

Post-settlement settlements, 164–165

Predictions

linear models for, 182

regression to the mean and, 25–27

Preferences

joint vs. separate reversals, 79–81

reversals of, 62–83, 86

Prejudice, testing of, 128

Premium, insurance, 70–71

Prescriptive decision making models,

5

Preston, E., 191

Price increases, fairness and, 115–116

Price offers, distribution of, 56f

Prisoner dilemma game, 58–59

Probability

conjunction fallacy and, 28

representativeness heuristic and,

23–24

of risk, 91

weighting of events and, 68

Procrastination, 144

Professional associations, codes of

ethics of, 130

Professions, conflicts of interest and,

129–130

Profiles in Courage (Kennedy), 111

Pronin, E., 95

Prospect theory, 82, 144–145

Pruitt, D. G., 156

Pseudocertainty, 67–70

Pugh, S., 129

Punishment

misconceptions about regression

and, 27

of unfair treatment, 122

Questioning, in value creation, 162

Rabin, M., 87

Radzevick, J. R., 58

Raiffa, H., 3, 36, 88, 89, 152, 153, 156,

164, 165, 178, 181, 182, 198

Rakow, K., 171n

Random events, denying random

nature of, 141–142

Random Walk Down Wall Street, A

(Malkiel), 150

Rational choice, fairness

considerations and, 114–116

Rational decision making, 2–3, 82

assumptions of, 5

brain injuries and, 86

competitive escalation paradigm

and, 105–108

framing and irrationality of sum of

choices, 65–67

in negotiations, 151–167

unilateral escalation paradigm and,

103–105

Rationalization, escalation of

commitment and, 104

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