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USPTO Performance and Accountability Report - U.S. Patent and ...

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measure. Note that FY 2011 was the baseline year<br />

for this new measure.<br />

In providing more effective training, the <strong>USPTO</strong> further<br />

enhances patent examination fundamentals,<br />

communication, <strong>and</strong> cooperation between the<br />

examiner <strong>and</strong> applicant. The <strong>USPTO</strong> utilizes a highly<br />

successful compact prosecution training <strong>and</strong><br />

refresher training program that encompasses over<br />

20 training modules designed to enhance examiners’<br />

knowledge <strong>and</strong> skills in procedural <strong>and</strong> legal topics<br />

pertaining to patent examination. In addition, the<br />

<strong>USPTO</strong> has also implemented the <strong>Patent</strong> Examiner<br />

Technical Training Program (PETTP) which provides<br />

patent examiners with direct access to experts who<br />

are able to share their technical knowledge on prior<br />

art <strong>and</strong> industry st<strong>and</strong>ards in areas of emerging<br />

technologies <strong>and</strong> established technologies.<br />

The PETTP provides an excellent opportunity for<br />

communication between patent examiners <strong>and</strong> the<br />

experts who work in the various technologies that<br />

are examined throughout the <strong>USPTO</strong>. This enhanced<br />

communication contributes to improving overall<br />

patent quality <strong>and</strong> decreasing patent pendency.<br />

Another new program is the Site Examiner Education<br />

(SEE) program, this program allows examiners to<br />

travel to companies <strong>and</strong> educational institutions to<br />

learn about updates on technology or new technologies<br />

<strong>and</strong> experience how technologies operate in<br />

the field.<br />

In addition, the Office of <strong>Patent</strong> Training (OPT) has<br />

provided a two-phase training program to new<br />

supervisory patent examiners which provides<br />

coaching <strong>and</strong> mentoring, leadership <strong>and</strong> software<br />

training modules in an effort to help patent<br />

examiners reach their full potential. <strong>Patent</strong> managers<br />

<strong>and</strong> supervisors will continue to participate in a<br />

Leadership Development Program which focuses on<br />

educating <strong>and</strong> creating leaders. Furthermore, the<br />

OPT received recertification for the ISO 9001:2008.<br />

In addition, the <strong>USPTO</strong>’s Office of <strong>Patent</strong> Quality<br />

Assurance (OPQA) received a certificate of registration<br />

for the International St<strong>and</strong>ard ISO 9001:2008.<br />

The ISO 9001 quality st<strong>and</strong>ard is the most widely<br />

recognized <strong>and</strong> established quality management<br />

system framework in the world, outlining requirements<br />

that provide the foundation for both OPQA<br />

<strong>and</strong> to meet customer expectations <strong>and</strong> achieve<br />

customer satisfaction. One of the quality management<br />

principles of ISO 9001 is the continual improvement<br />

of overall performance.<br />

Work product review, feedback, <strong>and</strong> training are<br />

interrelated quality components <strong>and</strong> are key to<br />

quality patent examination, a critical part of the<br />

<strong>USPTO</strong>’s strategic plan. In achieving ISO 9001:2008<br />

certification by OPQA, the <strong>USPTO</strong> has ensured that<br />

well-defined <strong>and</strong> documented st<strong>and</strong>ards <strong>and</strong><br />

processes are in place <strong>and</strong> demonstrates to internal<br />

<strong>and</strong> external stakeholders alike that it is dedicated<br />

to providing consistent quality products <strong>and</strong> services.<br />

TABLE 8 Measure: <strong>Patent</strong> Quality Composite Rate<br />

FISCAL YEAR TARGET ACTUAL<br />

Target Met.<br />

MANAGEMENT’S DISCUSSION AND ANALYSIS<br />

2010 N/A N/A<br />

2011 N/A 30.7<br />

2012 48-56 72.4<br />

2013 65-73<br />

2014 83-91<br />

OBJECTIVE 5: Improve appeal <strong>and</strong> post-grant<br />

processes<br />

September 16, 2012 marked a momentous occasion<br />

for the Board of <strong>Patent</strong> Appeals <strong>and</strong> Interferences<br />

(BPAI). On that day, the BPAI become the PTAB.<br />

In keeping with that change, the Board opened for<br />

business to accept petitions for some of the new AIA<br />

post grant proceedings using the <strong>Patent</strong> Review<br />

Processing System (PRPS), our new, web-based<br />

e-filing tool.<br />

The PTAB issued a record number of decisions in<br />

FY 2012; 10,180. Because of the outst<strong>and</strong>ing efforts<br />

of the Judges <strong>and</strong> staff at the PTAB, the backlog of<br />

ex parte appeals has stopped growing for the first<br />

time in several years. While we expect to keep<br />

making progress, there are many factors which play<br />

into the reduction, including intake of new appeals,<br />

successful hiring in FY 2013, <strong>and</strong> intake of proceedings<br />

authorized by the AIA. All indications are<br />

presently favorable that the PTAB will be making<br />

steady progress in reducing the backlog to a<br />

manageable level. In addition, the PTAB coordinated<br />

<strong>and</strong> published new rules relating to the<br />

www.uspto.gov<br />

23

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