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USPTO Performance and Accountability Report - U.S. Patent and ...

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2015_Strategic_Human_Capital_Plan.pdf, which is<br />

aligned with the <strong>USPTO</strong> 2010-2015 Strategic Plan,<br />

provides guidance, structure, <strong>and</strong> specific human<br />

capital goals <strong>and</strong> objectives.<br />

Moving forward <strong>and</strong> in line with the D&ISP, OEEOD<br />

intends to support the agency’s hiring initiatives by<br />

helping to recruit a diverse pool of well-qualified applicants.<br />

OEEOD will support hiring by identifying<br />

sources of diverse <strong>and</strong> well-qualified applicants, coordinating<br />

with the affinity groups to support recruitment<br />

efforts, <strong>and</strong> assisting with the on-boarding<br />

process.<br />

OEEOD is also working with OHR to develop an<br />

executive development program to increase the<br />

diversity of the agency’s SES, which is currently not<br />

reflective of the agency’s overall diversity. The development<br />

program will incorporate best practices for<br />

identifying <strong>and</strong> nurturing a diverse pool of future<br />

executives.<br />

OEEOD continues its responsibility for ensuring that<br />

the agency remains a fair workplace with equal<br />

opportunity for all. OEEOD is working to maximize<br />

available technology to become a leader in user <strong>and</strong><br />

results oriented investigations so that issues are<br />

h<strong>and</strong>led in an efficient, collaborative, <strong>and</strong> accessible<br />

manner.<br />

Create IT Enterprise Architecture <strong>and</strong> tools<br />

that Support Mission-Critical Business <strong>and</strong><br />

Programmatic Requirements<br />

In FY 2013, the <strong>USPTO</strong> will continue to take steps to<br />

improve its ability to be more responsive, better<br />

manage, <strong>and</strong> deliver quality products at enhanced<br />

service levels. This will be accomplished by reducing<br />

the complexity of systems, establishing <strong>and</strong> enforcing<br />

more st<strong>and</strong>ards, <strong>and</strong> practicing continual process<br />

improvement.<br />

The challenge facing the OCIO will be in continuing<br />

efforts to:<br />

●● Work on strengthening our IT Infrastructure <strong>and</strong><br />

moving to a “cloud” computing environment;<br />

●● Complete the expansion of IT infrastructure to<br />

include faster network connections to/from <strong>USPTO</strong><br />

MANAGEMENT’S DISCUSSION AND ANALYSIS<br />

A card-sorting exercise used during website redesign<br />

usability testing.<br />

campus <strong>and</strong> additional collaboration tools in<br />

support of a nationwide workforce;<br />

●● Plan, implement, <strong>and</strong> maintain IT systems that<br />

support <strong>and</strong> improve business processes in the<br />

<strong>Patent</strong> <strong>and</strong> Trademark organizations;<br />

●● Work to develop <strong>and</strong> fully implement an IT Human<br />

Capital Strategic Plan, in alignment with the<br />

<strong>USPTO</strong> 2010-2015 Strategic Plan;<br />

●● Improve the security, availability, <strong>and</strong> quality of IT<br />

systems <strong>and</strong> services while reducing their<br />

complexity <strong>and</strong> cost; support business area<br />

needs to accommodate the hiring <strong>and</strong> equipping<br />

of new employees; provide internal on-line<br />

tools (regarding consistency <strong>and</strong> quality of<br />

searching <strong>and</strong> examination); provide electronic<br />

file management <strong>and</strong> workflow; develop interactive<br />

on-line electronic filing capabilities <strong>and</strong><br />

upgrade e-tools to the public; help move the<br />

<strong>USPTO</strong> to full electronic records <strong>and</strong> eliminate the<br />

need to collect <strong>and</strong> store paper records; <strong>and</strong><br />

continue to improve overall data quality;<br />

●● Work with the OCFO to plan, implement, <strong>and</strong><br />

support the Fee Processing Next Generation (FPNG)<br />

system that will integrate with the business IT systems<br />

for the <strong>Patent</strong> <strong>and</strong> Trademark organizations; <strong>and</strong><br />

●● Continue to add datasets to the U. S. government’s<br />

www.data.gov <strong>and</strong> www.google.com website,<br />

providing the public with no-cost access to bulk<br />

text <strong>and</strong> image data collections of current <strong>and</strong><br />

retrospective patent <strong>and</strong> trademark data.<br />

www.uspto.gov<br />

59

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