final version of the self-study document - Keuka College's Middle ...

Additionally, each ASAP cohort has a student Cohort Representative that is a member of the
Student Advisory Board (SAB). The Cohort Representative serves as a liaison between the
cohort and the ASAP Administration to identify and resolve both individual and group issues
related to academic and administrative areas.
In the China and Vietnam Programs, students are in a lockstep program, taking all the same
courses in the same sequence. Students requiring advisement work directly with the partner
school Program Coordinators, or contact the Keuka College Program Director for assistance.
Academic Support
In support of the College’s mission, Keuka provides a coherent and organized academic support
structure to students through the auspices of the Academic Success at Keuka Program (ASK)
which oversees services available to the campus and ASAP students, through the services and
resources of Lighter Library, and through the services and resources of the Center for
Experiential Learning (CEL).
--Academic Success at Keuka (ASK) Program
Through its various functions, as detailed below, the ASK Office plays a primary role in
institutional persistence-to-graduation efforts. The mission statement of the Academic Success
at Keuka Program is “to help students to: Acquire self-advocacy skills needed to receive
appropriate accommodations when warranted, and to gain access to a full academic experience;
Acquire awareness of College policies, procedures and resources; Learn to be critical readers and
thinkers; Develop a positive attitude about learning; Learn how to learn; Understand personal
learning styles and what study strategies, skills and habits will be most useful personally to
accomplish challenging academic tasks; Gain confidence in their abilities and a positive selfconcept
as learners; and Understand how to achieve personal, social and career success.”
Information about the services provided by the ASK Office is available in the ASK office and on
its Web page.
ASK provides individualized assistance, serving both on-campus students and off-campus ASAP
students. On campus, the ASK Office is open 8:00 a.m. to 4:30 p.m. Monday through Friday,
with evening hours on Sundays and Mondays, and peer tutoring available 24/7. The Director of
the ASK Office has a master’s degree in English, and supervises 5 professional staff, one
administrative assistant, and 51 trained student tutors recommended by faculty for writing skills
and/or disciplinary content expertise. The ASK Office offers academic counseling, peer tutoring
in all classes, instruction in MLA and APA documentation style, accommodations for students
with disabilities, workshops for test anxiety, time management, and note taking, and professional
one-on-one tutoring in writing and math. Three of the ASK professionals (including the director)
are instructors of first-year writing which enables them to connect more completely with at-risk
members of this population.
Table 5.5 below provides a snapshot of the level of activity in the campus ASK Office.
Assessment of ASK services identified increased demands for academic support, particularly for
more evening and weekend hours. Consequently in 2011-2012, a full-time writing specialist was
hired for the campus program to provide additional coverage and to take on a caseload of “at
risk” students as part of retention initiatives.
Page 18 of 39 Chapter 5: Admissions, Retention & Support