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Letter to CMS - Medicaid Managed Care Policies - Agency for ...

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Standard XII: Administration and Management<br />

CC-XVI.S<br />

CONTRACT<br />

SECTION<br />

68. Written Notice of<br />

Withdrawing<br />

Services from a<br />

County<br />

CC-XVI.S<br />

69. Notice of<br />

Terminations<br />

CC-XVI.Q.1<br />

70. Transition<br />

Planning<br />

CC-XVI.Q.1<br />

71. Termination<br />

Notice<br />

AGENCY FOR HEALTHCARE ADMINISTRATION<br />

MANAGED CARE ORGANIZATIONS<br />

Compliance Moni<strong>to</strong>ring Tool with Specific Contract Standards<br />

CONTRACT REQUIREMENT COMPLIANT SCORING<br />

calendar days’ notice and works with the <strong>Agency</strong><br />

<strong>to</strong> develop a transition plan.<br />

The health plan provides written notice <strong>to</strong> all<br />

enrollees in that county at least sixty (60)<br />

calendar days be<strong>for</strong>e the last day of service.<br />

The health plan also provides written notice of<br />

the withdrawal <strong>to</strong> all providers and<br />

subcontrac<strong>to</strong>rs in the county.<br />

The health plan agrees <strong>to</strong> extend the thirty (30)<br />

calendar-day notice found in the Standard<br />

Contract, Section III., Item B.1., Termination at<br />

Will, <strong>to</strong> one-hundred and twenty (120) calendar<br />

days’ notice.<br />

The health plan works with the <strong>Agency</strong> <strong>to</strong> create<br />

a transition plan, including the orderly and<br />

reasonable transfer of enrollee care and progress<br />

whether or not they are hospitalized.<br />

Depending on the volume of health plan<br />

enrollees affected, the <strong>Agency</strong> may require an<br />

extension of the termination date.<br />

The party initiating the termination renders<br />

written notice of termination <strong>to</strong> the other party<br />

by certified mail, return receipt requested, or in<br />

person with proof of delivery, or by facsimile<br />

letter followed by certified mail, return receipt<br />

requested.<br />

The notice of termination specifies the nature of<br />

Yes<br />

No<br />

N/A<br />

Yes<br />

No<br />

N/A<br />

Yes<br />

No<br />

N/A<br />

Yes<br />

No<br />

N/A<br />

Met<br />

Partially Met<br />

Not Met<br />

Met<br />

Partially Met<br />

Not Met<br />

Met<br />

Partially Met<br />

Not Met<br />

Met<br />

Partially Met<br />

Not Met<br />

DOCUMENTS<br />

REVIEWED<br />

FINDINGS<br />

State of Florida Compliance Moni<strong>to</strong>ring_Standard_XII_F2_07_11<br />

Page 26

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