Letter to CMS - Medicaid Managed Care Policies - Agency for ...

Vendor Name:
Review Period:
Date of Review:
Reviewer:
Participating Vendor Staff Member:
Agency For Health Care Administration
Managed Care Organizations
Cultural Competency Plan Review Tool
CULTURAL COMPETENCY PLAN
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The Cultural Competency Plan (CCP) is updated annually and submitted to
BMHC by October 1.
The CCP includes a mission statement which defines the purpose and
rationale for implementing a CCP (statement to include the Plan’s values
and principles).
The CCP describes how providers will effectively provide services to people
of all cultures, races, ethnic backgrounds and religions in a manner that
recognizes, values, affirms and respects the worth of individual enrollees
and protects and preserves the dignity of each.
The CCP describes how health plan employees effectively provide services
to people of all cultures, races, ethnic backgrounds and religions in a
manner that recognizes, values, affirms and respects the worth of individual
enrollees and protects and preserves the dignity of each.
The CCP describes how health plan systems effectively provide services to
people of all cultures, races, ethnic backgrounds and religions in a manner
that recognizes, values, affirms and respects the worth of individual
enrollees and protects and preserves the dignity of each.
If the health plan distributes a summary of the CCP to network providers, the
summary includes information on how the provider may access the full CCP
on the website. The summary also details how the provider can request a
hard copy of the CCP from the health plan at no charge to the provider.
Managed Care Organizations Page 1
Cultural Competency Plan Review Tool F2_05_10
Florida Medicaid
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42 CFR 438.206
CC-VIII.A.4.a.
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42 CFR 438.206
CC-VIII.A.4.b.