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Letter to CMS - Medicaid Managed Care Policies - Agency for ...

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File # Case ID #<br />

<strong>Agency</strong> For Health <strong>Care</strong> Administration<br />

<strong>Managed</strong> <strong>Care</strong> Organizations<br />

Grievance File Review Tool<br />

8 9 10 11<br />

Written Notice Includes<br />

Results and Date of<br />

Resolution<br />

Written Notice Includes<br />

Enrollee’s Right <strong>to</strong> a Fair<br />

Hearing<br />

Written Notice Includes<br />

How <strong>to</strong> Request a Fair<br />

Hearing<br />

Written Notice Includes<br />

SAP/BAP In<strong>for</strong>mation<br />

28 Y N Y N Y N Y N<br />

29 Y N Y N Y N Y N<br />

30 Y N Y N Y N Y N<br />

# Applicable Files<br />

# Compliant Files<br />

Percent Compliant<br />

<strong>Managed</strong> <strong>Care</strong> Organizations Page 4<br />

Grievance File Review Tool F1_03_10<br />

Florida <strong>Medicaid</strong>

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