Letter to CMS - Medicaid Managed Care Policies - Agency for ...

Agency For Health Care Administration
Managed Care Organizations
Transportation Audit Tool
Transportation Review Tool
Item Number Standard Found in Handbook Reference Comments
20
21
22
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The health plan ensures compliance with the minimum liability insurance
requirement of $100,000 per person and $200,000 per incident for all
transportation services purchased or provided for the transportation
disadvantaged through the health plan. (see S. 768.28[5], F.S.)
The health plan indemnifies and holds harmless the local, state, and
federal governments and their entities and the Agency from any liabilities
arising out of or due to an accident or negligence on the part of the health
plan and/or all transportation providers under contract to the health plan.
The health plan ensures adequate seating for paratransit services for each
enrollee and escort, child, or personal care attendant, and ensures that the
vehicle meets the following requirements and does not transport more
passengers than the registered passenger seating capacity in a vehicle at
any time:
Enrollee property that can be carried by the passenger and/or driver, and
can be stowed safely on the vehicle, is transported with the passenger at
no additional charge. The driver provides transportation of the following
items, as applicable, within the capabilities of the vehicle: wheelchairs,
child seats, stretchers, secured oxygen, personal assistive devices, and/or
intravenous devices.
Each vehicle posts inside the health plan’s toll-free telephone number for
enrollee complaints.
The interior of all vehicles is free from dirt, grime, oil, trash, torn
upholstery, damaged or broken seats, protruding metal or other objects or
materials which could soil items place in the vehicle or cause discomfort
to enrollees.
Y N N/A Exhibit 5
Y N N/A Exhibit 5
Y N N/A Exhibit 5
Y N N/A Exhibit 5
Managed Care Organizations Page 4
Transportation Audit Tool F1_03_10
Florida Medicaid