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Letter to CMS - Medicaid Managed Care Policies - Agency for ...

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Standard III: Eligibility, Enrollment, and Disenrollment<br />

CONTRACT<br />

SECTION<br />

3. Accepting<br />

<strong>Medicaid</strong><br />

Recipients<br />

CC-III.B.1.c<br />

4. Nondiscrimination<br />

CC-III.B.1.c<br />

5. Maximum<br />

Enrollment<br />

Levels<br />

CC-III.B.1.d<br />

6. Verifying the<br />

County of<br />

Residence<br />

CC-III.B.1.e<br />

CC-III.C.5<br />

7. Enrollees<br />

Changing<br />

County of<br />

Residence<br />

CC-III.B.1.e<br />

AGENCY FOR HEALTHCARE ADMINISTRATION<br />

MANAGED CARE ORGANIZATIONS<br />

Compliance Moni<strong>to</strong>ring Tool with Specific Contract Standards<br />

CONTRACT REQUIREMENT COMPLIANT SCORING<br />

The health plan accepts <strong>Medicaid</strong> recipients<br />

without restriction and in the order in which<br />

they enroll.<br />

The health plan does not discriminate on the<br />

basis of religion, gender, race, color, age, or<br />

national origin, health status, pre-existing<br />

condition, or need <strong>for</strong> health care services and<br />

does not use any policy or practice that has the<br />

effect of such discrimination.<br />

The health plan accepts new enrollees<br />

throughout the contract period up <strong>to</strong> the<br />

authorized maximum enrollment levels.<br />

Each month the health plan reviews the X12-<br />

834 enrollment files:<br />

a. To ensure that all enrollees reside in the<br />

same county in which they were enrolled.<br />

b. To determine which enrollees were<br />

disenrolled due <strong>to</strong> moving outside the<br />

service area.<br />

The health plan updates the records <strong>for</strong> all<br />

enrollees who have moved from one county <strong>to</strong><br />

another but are still residing in the health<br />

plan’s service area and provides those<br />

enrollees with a new provider direc<strong>to</strong>ry <strong>for</strong><br />

that county, if necessary.<br />

Yes<br />

No<br />

Yes<br />

No<br />

Yes<br />

No<br />

a. Yes<br />

No<br />

b. Yes<br />

No<br />

Yes<br />

No<br />

Met<br />

Partially Met<br />

Not Met<br />

Met<br />

Partially Met<br />

Not Met<br />

Met<br />

Partially Met<br />

Not Met<br />

Met<br />

Partially Met<br />

Not Met<br />

Met<br />

Partially Met<br />

Not Met<br />

DOCUMENTS<br />

REVIEWED<br />

FINDINGS<br />

State of Florida Compliance Moni<strong>to</strong>ring_Standard_III_F2_07_11<br />

Page 2

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