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WHAT TO DO NEXT?<br />

MANAGING PERSONNEL RECORDS<br />

141<br />

LESSON 7<br />

<strong>Managing</strong> <strong>Personnel</strong> <strong>Records</strong> has attempted to help the records manager understand<br />

the role that records play in the whole range of issues involved with personnel<br />

management. Its goal has been to assist both records managers and non-records staff,<br />

including line managers and personnel staff, to manage personnel records in support<br />

of public accountability and good governance.<br />

The module has explained the management framework needed for the control of<br />

personnel records and their significance as a resource for public sector personnel<br />

management and human resources planning. It has also explored the role of these<br />

records as tools for monitoring staff numbers and performance as well as for<br />

protecting the rights of individual staff.<br />

<strong>Managing</strong> <strong>Personnel</strong> <strong>Records</strong> has provided an overview of personnel management<br />

then discussed personnel management business processes and resulting records. It has<br />

discussed the importance of identifying stakeholders. It also examined managing<br />

personnel records in a manual form, including the steps involved with repairing<br />

collapsed systems. It then considered the management of personnel records in a<br />

mixed paper/electronic environment. It concluded with an introduction to<br />

management issues involved with personnel records care.<br />

ESTABLISHING PRIORITIES FOR ACTION<br />

This module has introduced key activities in the management of personnel records.<br />

But which tasks should you undertake first? Which are high-priority and which are<br />

low? Each institution will make different decisions based upon<br />

? the state of the record keeping systems<br />

? the state of preparedness and training of the records staff<br />

? the appropriateness of the legislative and regulatory framework<br />

? the government’s priorities for managing the personnel function.<br />

The latter is particularly important: records management exists to serve the wider<br />

priorities of the organisation, not the other way round. However, it is possible to offer<br />

some recommendations for action that will help organisations manage their personnel<br />

records more efficiently. Complete the activity below then consider the suggestions.

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