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Managing Personnel Records - International Records Management ...

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Life Span of <strong>Personnel</strong> <strong>Records</strong><br />

<strong>Personnel</strong> records remain active for very long periods.<br />

<strong>Personnel</strong> records will usually remain in use by the originating department for the<br />

duration of the career of the employee in question. In many cases this will be decades.<br />

In addition, organisations often take some responsibility for the welfare of retired<br />

staff. Thus a personnel department may need to access personal files even after the<br />

person has retired. Moreover, the organisation will need to maintain and update some<br />

records about a retired member of staff while that person (or his or her dependents)<br />

are receiving a pension. This means that decisions about the technology used to create<br />

and maintain personnel records must take into account the need to access records for<br />

at least 70 years. This is particularly relevant when electronic record-keeping systems<br />

are being evaluated.<br />

Quantity of <strong>Personnel</strong> <strong>Records</strong><br />

<strong>Personnel</strong> records are voluminous.<br />

Typically the public service maintains very large volumes of personnel records and<br />

the majority of these continue to be held on paper. The failure to manage these<br />

records will lead to significant wastage of office space and have major implications in<br />

terms of cost and staff time. It is therefore essential that changes to the management<br />

of personnel records should be ‘piloted’ or tested on a small scale to ensure that they<br />

are well designed before large-scale implementation. Failure to do this may lead to<br />

costly errors.<br />

Activity 2<br />

How do you think your organisation might make use of the information in your<br />

personnel file? How might you make use of that information? Write down as many<br />

ideas as you can think of for each question. Also write down a description of how<br />

you expect the government to manage personal information about you.<br />

MANAGING PERSONNEL RECORDS<br />

9

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