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Managing Personnel Records - International Records Management ...

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? In centralised systems, master files will be maintained by a central agency<br />

responsible for all civil servants or by the agency responsible for the relevant<br />

cadre.<br />

? In decentralised systems, master files for permanent and pensionable staff will be<br />

maintained by the parent ministry. Master files of other categories of staff, may<br />

be held by the employing unit, depending upon the particular needs of the<br />

organisation.<br />

The types of documents contained on the master personal file may include the<br />

following:<br />

? candidate’s application form, which should provide basic information about date<br />

of birth, gender, ethnicity, nationality, permanent home address, educational<br />

qualifications, relevant career details, references, membership in professional<br />

bodies, reasons for applying for the job<br />

? letter of appointment, which should confirm the terms and conditions of<br />

appointment, such as starting salary, job description, leave entitlement and so on<br />

? letter of acceptance<br />

? medical examination report(s)<br />

? confirmation in post certificate.<br />

These documents constitute the basic record about that person. They should be kept<br />

on the personal file as long as it exists. Subsequent information that may be placed on<br />

the master file, if the circumstances in question arise, includes the following:<br />

? summaries of performance appraisals: overall mark, suitability for promotion,<br />

long-term potential<br />

? summaries of education, training and development courses attended and the<br />

results<br />

? promotion letters, letters of demotion, transfer letters, secondment letter(s),<br />

changes in occupational group<br />

? summary of any relevant disciplinary proceedings, summary of infringements in<br />

attendance, lateness, annual leave or sick leave (the documents relating to the<br />

proceedings themselves may be kept on working files to facilitate disposition),<br />

dismissal note<br />

? note of redundancy<br />

? note of death in service<br />

? note of retirement.<br />

Where there are changes in personal circumstances, such as change of name, change<br />

of address, change of next of kin, it is the responsibility of staff to keep the record up<br />

to date by informing the personnel department.<br />

MANAGING PERSONNEL RECORDS<br />

76

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