CE90WIN_EN_SP5

CE90WIN_EN_SP4
Text
ADAPT00383932
Description:
When reports are exported to text, blank lines may be added to the reports.
Patch ID: 36969175
This problem occurs after earlier Hot Fix patches are applied, which change the way that lines and line height are handled: lines and
line height are a function of the Characters Per Inch setting, a requirement to ensure that all data is in the final exported report. In
Crystal Reports, this problem can be resolved by adjusting the Characters Per Inch value before exporting the report; however, it is not
possible to set the Characters Per Inch value for a report that is scheduled to a text format in Crystal Enterprise 9. Instead, a default
Characters Per Inch value is used, which may not be appropriate for all environments, and can cause the extra blank lines to be added
to reports.
New Behavior:
In Crystal Enterprise 9, users can set the Character Per Inch from the following registry key (which was available prior to this HotFix,
but failed to work): HKEY_CURRENT_USER\Software\Crystal Decisions\9.0\Crystal Reports\Export\TextExport\CharPerInch. A
second registry key (HKEY_CURRENT_USER\Software\Crystal Decisions\9.0\Crystal
Reports\Export\TextExport\ForceRegistryCPI) can be enabled, to instruct Crystal Enterprise to use the value in the CharPerInch
registry key as the default Character Per Inch setting.
Known Limitations:
The Crystal Enterprise Job Server must be run as a user account, because the registry keys are in the HKEY_Current_User hive.
Because values in the HKEY_Current_User hive are profile-specific, the account that runs the Job Server must be logged in when it
changes the value of these registry keys. If the account that runs the Job Server is not the account that was used to install the Weekly
Hot Fix, the ForceRegistryCPI key must be created manually. If a user is logged on to CE with an account other than the one that runs
the Job Server, the value of the key will not change the CharPerInch values for successful instances.
The value of the CharPerInch registry key can be changed in Crystal Reports. When users export a report to text in Crystal Reports,
users are prompted for a Characters Per Inch value. The value that users enter into the dialog box is read from the CharPerInch registry
key. When users change the value in the dialog box, and then click OK, the registry key is updated with the new value.
IMPORTANT: If users export text reports from Crystal Reports while logged in as the account on which the Crystal Enterprise Job
Server is running ( and on the same machine), changing the CPI value will change how Crystal Enterprise formats all reports
scheduled to text.