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<strong>CE90WIN</strong>_<strong>EN</strong>_SP3<br />

Server management<br />

ADAPT00263175<br />

Description:<br />

Patch ID: 36537291<br />

If users go to view a large report over Crystal Enterprise, the report may fail to display and the following error message may appear in<br />

the viewer: “Communication Error, Communication failed with all configured Web Component Servers because they are disabled or<br />

not currently running. If this problem continues, please contact the system administrator.”<br />

This problem is due to a limitation in the Windows' socket layer. When a failure in the Windows' socket layer occurs, many retries are<br />

made, which may cause the Web Component Server to allocate large amounts of memory. This memory allocation can lead to a slow or<br />

non-responding Web Component Server, and then result in the error message being displayed.<br />

New Behavior:<br />

A Change has been made to the Web Connector so that it will identify the communication error and make no more requests.<br />

In this case, a revised error appears in the web browser: “Internal Error in Web Component Server Connector; an internal error<br />

occurred preventing this request from completing successfully. If this error continues, please contact the system administrator.”<br />

In the application event log, the following error is reported in the wcsisapi.dll file: “The requested file can not be transferred from the<br />

WCS to the web server because its size exceeds the socket buffer size limit. Error: error number WSA<strong>EN</strong>OBUFS.”<br />

Shared Libraries<br />

ADAPT00303857<br />

Description:<br />

Patch ID: 36307850<br />

After the APS server is started, sometimes it immediately stops. This problem occurs when the APS database connects natively to a<br />

Sybase server. The Windows Event Viewer Application log shows two errors: 1) "Crystal APS 35101 The root server reported an error<br />

Initialization Failure. (Reason: Unable to connect to the database using the provided connection string. Reason: Database Access<br />

Failure.)." 2) "Crystal APS 35730 Internal error: An unknown exception has occurred. Programmer error subsystem not available<br />

before use."<br />

New Behavior:<br />

This problem is resolved.<br />

Text<br />

ADAPT00253055<br />

Description:<br />

Patch ID: 35978911<br />

Memo fields in subreports fail to export to text correctly. After export, the memo field is truncated and the line spacing in the text file is<br />

incorrect.<br />

New Behavior:<br />

This problem is resolved.

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