PictureTel LiveGateway Version 3.1 Online ... - Polycom Support

window.
2. Select the Gateway Boards tab of the LiveGateway Server window.
3. Perform one of the following actions:
• Click on a board in the list to highlight the board, and select
Operations-> Self Test from the LiveGateway Server window’s menu
bar
• Right-click your mouse when it is positioned over the board’s entry
line and select "Self Test" from the popup menu
4. After the test completes successfully, the status of the LiveGateway changes to
Download and then to On Line under the Status column heading of the
LiveGateway Boards tab.
If the test is not successful, the Fail status is displayed. POST result
information is useful when you test LiveGateway and you need to report
problems to your PictureTel service provider.
The POST results are listed in LiveGateway POST Results.
Viewing Board Settings and Versions
Information about the LiveGateway board is important when you encounter problems that you cannot correct
and need to report them to PictureTel.
To view board settings and version information:
1. Open the LiveGateway server from the LiveGateway SNMP Manager
window.
2. Select the Gateway Boards tab of the LiveGateway Server window.
3. The following information is displayed for each board in the Gateway Boards
tab:
• Status
• Interface
• I/O Address
• IRQ (Interrupt)
• Hardware Version Number
To view software version and Gatekeeper information: