PictureTel LiveGateway Version 3.1 Online ... - Polycom Support

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Installing the LiveGateway Software Overview To install the LiveGateway software, use the Setup program described in this section. The LiveGateway Setup program lets you: • Install the LiveGateway software • Configure the LiveGateway board(s) • Edit Configuration Information This section contains the following information: • Before You Begin • Upgrading from a Previous Version of LiveGateway • Installing the LiveGateway Software • Configuring the LiveGateway Boards • Entering LiveGateway Configuration Information • Running the LiveGateway Configuration Utility • Starting the LiveGateway Application • Stopping the LiveGateway Application • Accessing the LiveGateway Audio Clip Recorder • Deinstalling LiveGateway Before You Begin Perform the following tasks before installing the LiveGateway software: • Identify available IRQ and I/O address settings and reset the board DIP switches if necessary. • Install the LiveGateway board(s). • Prepare the LiveGateway configuration information. • Make sure LiveManager version 3.1 (or other H.323 gatekeeper) has been installed on your network. • Obtain the LiveManager's IP address or name. Upgrading from a Previous Version of LiveGateway It is not necessary to deinstall a previous version before you install the LiveGateway software. All configuration information from a previous version will be maintained. When installing over a previous version of LiveGateway, the existing install directory is preserved. However, you may need to enter a Gateway Prefix and a Dialing Prefix (new to LiveGateway versions 3.0 and later). Note: Stop the previous LiveGateway Service before installing a new version.
Installing the LiveGateway Software To install the LiveGateway software: 1. Insert the LiveGateway CD-ROM into the CD drive. 2. Click the Windows NT Start button on your desktop, and choose Run... The Run dialog box is displayed. 3. Type d:\disk1\setup, and click OK (for CD), where d: represents the drive letter associated with your CD. The LiveGateway Welcome screen is displayed. 4. Click Next > to proceed with the installation, or click Cancel to stop the installation. If you proceed, the Choose Destination Path screen is displayed.
Page 1 and 2: PictureTel® LiveGateway Version 3.
Page 3 and 4: Before You Begin Overview Before yo
Page 5 and 6: LiveGateway Documentation The LiveG
Page 7 and 8: • An ISDN protocol Depending on t
Page 9 and 10: Installing LiveGateway Boards Overv
Page 11 and 12: Installing the LiveGateway Board El
Page 13 and 14: • If the "Diagnostics FAILED" mes
Page 15: Removing LiveGateway Boards . Elect
Page 19 and 20: Configuring LiveGateway Boards When
Page 21 and 22: Interface (ISDN BRI Configuration)
Page 23 and 24: Number Plan NET3 Taiwan Unknown Unk
Page 25 and 26: this checkbox is enabled (checkmark
Page 27 and 28: Running the Configuration Utility Y
Page 29 and 30: Managing LiveGateway from the LiveM
Page 31 and 32: View Operations Help 3. Choose "Exi
Page 33 and 34: 4. To change the default values for
Page 35 and 36: • Boards To add more servers, rep
Page 37 and 38: From the LiveGateway Server window,
Page 39 and 40: Using the Menu bar The menu bar for
Page 41 and 42: Fail The Fail status indicates that
Page 43 and 44: Setting Off Line Status To set the
Page 45 and 46: Viewing the POST Result To view the
Page 47 and 48: Using PictureTel LiveGateway Overvi
Page 49 and 50: 2. If no tones are received within
Page 51 and 52: Managing Operator Station Informati
Page 53 and 54: Locked Conference Message The Locke
Page 55 and 56: Menu Bar The LiveGateway Audio Clip
Page 57 and 58: B1 Service DMD DMD B2 Service DMD D
Page 59 and 60: CAT IBA BCHDN 2 BCDN C56 and C64 CT
Page 61 and 62: Access Data EQN 20- 0- 3- 4-, CLOSS
Page 63 and 64: Line Code Digital Subscriber Line (
Page 65 and 66: Line (DSL) Service Provider ID (SPI
Page 67 and 68:
Terminal Service Profile Data: - IB
Page 69 and 70:
Switch 1 corresponds to the least s
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3C0 3E0 0 X 1 X X X X 0 X 1 X X X X
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Date and Time The date is the month
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0x0402 0x0403 0x0404 0x0500 0x0501
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0x042C 0x042D 0x042E 0x042F Warning
Page 79 and 80:
Major Alarm Messages The following
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0x0384 0x0385 0x0386 0x0387 0x0388
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0x0495 0x0496 Failed to get CP's us
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0x0595 0x0596 0x0597 0x0598 0x0599
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0x80A3 0x80A4 Audio DSP Download Fa
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4 5 Send special information tone M
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29 Facilities rejected 30 (address
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55 57 58 62 63 65 66 69 70 79 Incom
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90 Non-existent CUG 91 95 96 97 98
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Using LiveManager to Troubleshoot L
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To perform a Loopback Test on a Liv
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1. Open the LiveGateway server from
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0x55 Conflict Shared Memory DSPs an
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installed). Problem: LiveGateway St
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Possible Solutions: Problem: Can Ca
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3. After receiving the RMA number,
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