PictureTel LiveGateway Version 3.1 Online ... - Polycom Support

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Deinstalling LiveGateway To remove LiveGateway from the server: 1. Click the Windows NT Start button, and choose Settings -> Control Panel. 2. Select the Services group. 3. If LiveGateway SNMP management has been enabled, stop the SNMP service. Since you cannot remove a running file, you need to stop the SNMP service to deactivate the LiveGateway SNMP Agent Extension before you remove the LiveGateway. 4. Start the LiveGateway Configuration utility, and click Remove in all columns to remove all boards. 5. Exit the Configuration utility. A message is displayed to inform you that LiveGateway service has been removed from the registry. 6. In the Add/Remove programs section of the Control Panel, select LiveGateway, and remove it. All of the installed components are removed, so the program group is gone. 7. Click the Windows NT Start button, and select the Windows NT Explorer, and delete the "LiveGateway" directory. This deletes the event logs and the confighelp.gid file. 8. Restart SNMP service in the Services section of the Windows NT Control Panel.
Managing LiveGateway from the LiveManager Gatekeeper Overview This chapter describes how to view and manage LiveGateways remotely by using the LiveGateway SNMP Manager feature from within the LiveManager application. To use this feature, SNMP service for each LiveGateway must be enabled. Normally, SNMP service for a LiveGateway is enabled from the LiveGateway Configuration window when that LiveGateway is installed on your system. When SNMP service is enabled, you can: Note • Monitor the status of LiveGateway and determine its current activities. • Configure the ISDN BRI when you need to change WAN switch information. • Locate and resolve LiveGateway problems. This section assumes you have access to the LiveManager gatekeeper. For more information on LiveManager, refer to the PictureTel LiveManager Product Guide. The information in this section is organized into the following categories: • SNMP Service • Using the LiveGateway SNMP Manager • Saving the Window Layout & Position • Configuring the LiveGateway SNMP Manager • Adding LiveGateway Servers • Changing Server Information • Deleting Servers • Opening a LiveGateway Server • The LiveGateway Server Window • Working with the LiveGateway Server Window • Monitoring LiveGateway Status • Configuring the ISDN BRI • Setting On Line Status • Setting Off Line Status • Performing a Self Test • Testing and Resetting the Board • Performing a Loop Back Test • Viewing a POST Result • Viewing LiveGateway Board Statistics • Viewing Board Settings & Version Information
Page 1 and 2: PictureTel® LiveGateway Version 3.
Page 3 and 4: Before You Begin Overview Before yo
Page 5 and 6: LiveGateway Documentation The LiveG
Page 7 and 8: • An ISDN protocol Depending on t
Page 9 and 10: Installing LiveGateway Boards Overv
Page 11 and 12: Installing the LiveGateway Board El
Page 13 and 14: • If the "Diagnostics FAILED" mes
Page 15 and 16: Removing LiveGateway Boards . Elect
Page 17 and 18: Installing the LiveGateway Software
Page 19 and 20: Configuring LiveGateway Boards When
Page 21 and 22: Interface (ISDN BRI Configuration)
Page 23 and 24: Number Plan NET3 Taiwan Unknown Unk
Page 25 and 26: this checkbox is enabled (checkmark
Page 27: Running the Configuration Utility Y
Page 31 and 32: View Operations Help 3. Choose "Exi
Page 33 and 34: 4. To change the default values for
Page 35 and 36: • Boards To add more servers, rep
Page 37 and 38: From the LiveGateway Server window,
Page 39 and 40: Using the Menu bar The menu bar for
Page 41 and 42: Fail The Fail status indicates that
Page 43 and 44: Setting Off Line Status To set the
Page 45 and 46: Viewing the POST Result To view the
Page 47 and 48: Using PictureTel LiveGateway Overvi
Page 49 and 50: 2. If no tones are received within
Page 51 and 52: Managing Operator Station Informati
Page 53 and 54: Locked Conference Message The Locke
Page 55 and 56: Menu Bar The LiveGateway Audio Clip
Page 57 and 58: B1 Service DMD DMD B2 Service DMD D
Page 59 and 60: CAT IBA BCHDN 2 BCDN C56 and C64 CT
Page 61 and 62: Access Data EQN 20- 0- 3- 4-, CLOSS
Page 63 and 64: Line Code Digital Subscriber Line (
Page 65 and 66: Line (DSL) Service Provider ID (SPI
Page 67 and 68: Terminal Service Profile Data: - IB
Page 69 and 70: Switch 1 corresponds to the least s
Page 71 and 72: 3C0 3E0 0 X 1 X X X X 0 X 1 X X X X
Page 73 and 74: Date and Time The date is the month
Page 75 and 76: 0x0402 0x0403 0x0404 0x0500 0x0501
Page 77 and 78: 0x042C 0x042D 0x042E 0x042F Warning
Page 79 and 80:
Major Alarm Messages The following
Page 81 and 82:
0x0384 0x0385 0x0386 0x0387 0x0388
Page 83 and 84:
0x0495 0x0496 Failed to get CP's us
Page 85 and 86:
0x0595 0x0596 0x0597 0x0598 0x0599
Page 87 and 88:
0x80A3 0x80A4 Audio DSP Download Fa
Page 89 and 90:
4 5 Send special information tone M
Page 91 and 92:
29 Facilities rejected 30 (address
Page 93 and 94:
55 57 58 62 63 65 66 69 70 79 Incom
Page 95 and 96:
90 Non-existent CUG 91 95 96 97 98
Page 97 and 98:
Using LiveManager to Troubleshoot L
Page 99 and 100:
To perform a Loopback Test on a Liv
Page 101 and 102:
1. Open the LiveGateway server from
Page 103 and 104:
0x55 Conflict Shared Memory DSPs an
Page 105 and 106:
installed). Problem: LiveGateway St
Page 107 and 108:
Possible Solutions: Problem: Can Ca
Page 109:
3. After receiving the RMA number,
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PictureTel LiveGateway Version 3.1 Online ... - Polycom Support

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