PictureTel LiveGateway Version 3.1 Online ... - Polycom Support

0x02A5
0x02A6
0x03A4
ISDN Cause Codes
SDC had a software
error.
LiveGateway
configuration file is
missing.
LiveGateway Driver
hardware option conflict
(I/O, IRQ), cardID: board
number
Software bug.
LiveGateway cannot
find the
configuration file.
LiveGateway board
has a hardware
conflict for its
I/O or IRQ settings.
Report error to
PictureTel.
Reinstall the
LiveGateway software.
Find settings that do
not conflict with other
settings and change the
LiveGateway board
settings.
Whenever the ISDN network disconnects (or rejects) a call, it generates a Q.931 Cause Code. This code
message is placed into the LiveGateway Event Log so that the message will be printed out and available to the
administrator for help in troubleshooting installation/configuration issues and diagnosing ISDN line problems.
The following table identifies the ISDN Cause Codes that are placed into the LiveGateway Event Log
ISDN
Code
Number
1
2
Name Description
Unallocated
(unassigned) number
No route to specified
transit network
(national use)
3 No route to destination
This cause indicates that the called party
cannot be reached because, although the called
party number is in a valid format, it is not
currently allocated (assigned).
This cause indicates that the equipment
sending this cause has received a request to
route the call through a particular transit
network which it does not recognize. The
equipment sending this cause does not
recognize the transit network either because
the transit network does not exist or because
that particular transit network, while it does
exist, does not serve the equipment which is
sending this cause.
This cause indicates that the called party
cannot be reached because the network
th h hi h th ll h b t d d