PictureTel LiveGateway Version 3.1 Online ... - Polycom Support
PictureTel LiveGateway Version 3.1 Online ... - Polycom Support
PictureTel LiveGateway Version 3.1 Online ... - Polycom Support
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0x80A3<br />
0x80A4<br />
Audio DSP Download<br />
Failed:<br />
BRI Module Download<br />
Failed:<br />
Fatal Error Messages<br />
Possible Hardware<br />
Failure<br />
Possible Hardware<br />
Failure<br />
<strong>PictureTel</strong>.<br />
Run Customer<br />
Diagnostics/contact<br />
<strong>PictureTel</strong>.<br />
Run Customer<br />
Diagnostics/contact<br />
<strong>PictureTel</strong>.<br />
The following table shows Category 6 (fatal error) messages that appear in the event log and the recommended<br />
action for each message.<br />
Event<br />
Code<br />
0x00A0<br />
0x02A1<br />
0x02A0<br />
0x02A1<br />
0x02A2<br />
0x02A3<br />
0x02A4<br />
Description<br />
<strong>LiveGateway</strong> terminated<br />
abnormally.<br />
Not enough memory to<br />
configure the system<br />
SDC initialization error<br />
(queue create)<br />
Not enough memory to<br />
configure system<br />
SDC thread error (queue<br />
pend)<br />
SDC reached an invalid<br />
state.<br />
SDC could not create a<br />
timer<br />
Probable<br />
Cause<br />
<strong>LiveGateway</strong> has<br />
terminated as a<br />
result of the<br />
preceding error.<br />
The server does not<br />
have enough<br />
memory to configure<br />
the system.<br />
Software bug.<br />
Software bug.<br />
Software bug.<br />
Software bug.<br />
Software bug.<br />
Possible<br />
Solution<br />
Check the log for and<br />
correct the preceding<br />
error.<br />
Increase the amount of<br />
memory in the server.<br />
Report error to<br />
<strong>PictureTel</strong>.<br />
Report error to<br />
<strong>PictureTel</strong>.<br />
Report error to<br />
<strong>PictureTel</strong>.<br />
Report error to<br />
<strong>PictureTel</strong>.<br />
Report error to<br />
<strong>PictureTel</strong>.