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PictureTel LiveGateway Version 3.1 Online ... - Polycom Support

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0x80A3<br />

0x80A4<br />

Audio DSP Download<br />

Failed:<br />

BRI Module Download<br />

Failed:<br />

Fatal Error Messages<br />

Possible Hardware<br />

Failure<br />

Possible Hardware<br />

Failure<br />

<strong>PictureTel</strong>.<br />

Run Customer<br />

Diagnostics/contact<br />

<strong>PictureTel</strong>.<br />

Run Customer<br />

Diagnostics/contact<br />

<strong>PictureTel</strong>.<br />

The following table shows Category 6 (fatal error) messages that appear in the event log and the recommended<br />

action for each message.<br />

Event<br />

Code<br />

0x00A0<br />

0x02A1<br />

0x02A0<br />

0x02A1<br />

0x02A2<br />

0x02A3<br />

0x02A4<br />

Description<br />

<strong>LiveGateway</strong> terminated<br />

abnormally.<br />

Not enough memory to<br />

configure the system<br />

SDC initialization error<br />

(queue create)<br />

Not enough memory to<br />

configure system<br />

SDC thread error (queue<br />

pend)<br />

SDC reached an invalid<br />

state.<br />

SDC could not create a<br />

timer<br />

Probable<br />

Cause<br />

<strong>LiveGateway</strong> has<br />

terminated as a<br />

result of the<br />

preceding error.<br />

The server does not<br />

have enough<br />

memory to configure<br />

the system.<br />

Software bug.<br />

Software bug.<br />

Software bug.<br />

Software bug.<br />

Software bug.<br />

Possible<br />

Solution<br />

Check the log for and<br />

correct the preceding<br />

error.<br />

Increase the amount of<br />

memory in the server.<br />

Report error to<br />

<strong>PictureTel</strong>.<br />

Report error to<br />

<strong>PictureTel</strong>.<br />

Report error to<br />

<strong>PictureTel</strong>.<br />

Report error to<br />

<strong>PictureTel</strong>.<br />

Report error to<br />

<strong>PictureTel</strong>.

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