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PictureTel LiveGateway Version 3.1 Online ... - Polycom Support

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Major Alarm Messages<br />

The following table shows Category 5 (major alarm) messages that appear in the event log and the<br />

recommended action for each message.<br />

Event<br />

Code<br />

0x0080<br />

0x0082<br />

0x0083<br />

0x0280<br />

Description<br />

System memory pool has<br />

reached a critical low:<br />

<strong>LiveGateway</strong> failed report<br />

status to Service Control<br />

Manager<br />

<strong>LiveGateway</strong> system failed<br />

to open service due to error.<br />

SDC configuration file<br />

change failed (not enough<br />

memory).<br />

0x0281 SDC Failed to post message<br />

0x0282<br />

0x0283<br />

0x0284<br />

SDC could not allocate<br />

memory.<br />

Reset failed for<br />

<strong>LiveGateway</strong> card number,<br />

POST result: board number,<br />

POST result<br />

Reset timeout for<br />

Li G t d b<br />

Probable<br />

Cause<br />

The server does not<br />

have enough<br />

memory to run<br />

<strong>LiveGateway</strong>.<br />

The <strong>LiveGateway</strong><br />

failed to report the<br />

running status to<br />

the Service Control<br />

Manager.<br />

<strong>LiveGateway</strong><br />

failed to open a<br />

service.<br />

The memory pool<br />

is low.<br />

SDC could not<br />

send a message.<br />

The memory pool<br />

is low.<br />

<strong>LiveGateway</strong> could<br />

not reset the board<br />

because of the<br />

specified POST<br />

result.<br />

<strong>LiveGateway</strong><br />

b d did t t<br />

Possible<br />

Solution<br />

Increase the amount of<br />

memory in the server.<br />

Stop the <strong>LiveGateway</strong><br />

service and restart it.<br />

Stop the <strong>LiveGateway</strong><br />

service, stop<br />

H320drvr.sys, and<br />

restart the<br />

<strong>LiveGateway</strong> service.<br />

Increase the amount of<br />

memory or shut down<br />

other services or<br />

application that are not<br />

necessary.<br />

Stop <strong>LiveGateway</strong><br />

service and restart it.<br />

Increase the amount of<br />

memory.<br />

Report error to<br />

<strong>PictureTel</strong>.<br />

Report error to<br />

<strong>PictureTel</strong>.

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