PictureTel LiveGateway Version 3.1 Online ... - Polycom Support

What You Should Check
and/or Verify:
Possible Solutions:
• Was installation from CD ROM successful?
• Did you configure and enable any boards via the
configuration utility?
• After you started the application, did any error
messages appear on the screen?
• Does LiveGateway log have any messages pointing to
a possible IRQ or I/O conflict?
• Reinstall software.
• Run LiveGateway configuration utility to add/enable
board.
• Select another IRQ or I/O address (check in Windows
NT Diagnostics for resource usage).
Problem: Can't Add LiveGateway to LiveGateway SNMP Manager Console
Use the following checklist to quickly identify and resolve this problem.
Probable Causes:
What You Should
Check and/or
Verify:
Possible
Solutions:
• Wrong IP address of server.
• SNMP not running on server and/or client.
• LiveGateway not configured to run SNMP.
• Is the SNMP Service installed and running on the server?
• Is SNMP running on the client?
• Is SNMP enabled on the LiveGateway?
• How did you obtain the IP address of the server?
• Install SNMP Service on NT system and ensure it is running.
• Enable SNMP for LiveGateway via LiveGateway
configuration utility.
• Enter valid IP address for LiveGateway server when adding
LiveGateways to the LiveManager console (check Network