PictureTel LiveGateway Version 3.1 Online ... - Polycom Support

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To start the self-test, refer to the preceding section, "Performing a Self Test." Performing a Loop Back Test The Loop Back Test simulates an inbound H.320 call to a LiveLAN client. This test loops back video and audio at the H.320 subsystem within the LiveGateway board. All LiveLAN to H.320 transcoding paths are exercised. To perform a Loopback Test on a LiveGateway Board: 1. Open the LiveGateway server from the LiveGateway SNMP Manager window. 2. Select the Gateway Boards tab of the LiveGateway Server window. 3. Perform one of the following actions: • Click on a board in the list to highlight the board, and select Operations-> Loop Back from the LiveGateway Server window's menu bar. • Right-click your mouse when it is positioned over the board's entry line and select "Loop Back" from the popup menu. 4. The Loopback dialog box appears. Enter the name of the Diagnostic H.323 Terminal ID in the text field. 5. Click the Start Loopback button. After the Loopback test starts, the Board Status changes to Loopback, and the push button caption changes to "Stop Loopback." 6. To stop the Loopback test, click the Stop Loopback button. If the LiveGateway board is in a download or self-test state, you cannot run the loopback test, and the Start Loopback selection on the Operations menu selection appears dimmed.
Viewing the POST Result To view the Power On Self Test (POST) result for the selected LiveGateway Board: 1. Open the LiveGateway server from the LiveGateway SNMP Manager window. 2. Select the Gateway Boards tab of the LiveGateway Server window. 3. Perform one of the following actions: • Click on a board in the list to highlight the board, and select Operations-> Show POST Result... from the LiveGateway Server window's menu bar. • Right-click your mouse when it is positioned over the board's entry line and select "Show POST Result..." from the popup menu. 4. Click the OK button to exit this message box. Viewing LiveGateway Board Statistics The statistics displayed in LiveGateway's Statistics window provides information that can be used to monitor the system performance of the LiveGateway server. To view the statistics: 1. Open the LiveGateway server from the LiveGateway SNMP Manager window. 2. Select the Gateway Boards tab of the LiveGateway Server window. 3. Perform one of the following actions: • Click on a board in the list to highlight the board, and select Operations-> Show Statistics from the LiveGateway Server window's menu bar. • Right-click your mouse when it is positioned over the board's entry line and select "Show Statistics" from the popup menu. 4. The Statistics for the selected LiveGateway Board are displayed in the Statistics window.
Page 1 and 2: PictureTel® LiveGateway Version 3.
Page 3 and 4: Before You Begin Overview Before yo
Page 5 and 6: LiveGateway Documentation The LiveG
Page 7 and 8: • An ISDN protocol Depending on t
Page 9 and 10: Installing LiveGateway Boards Overv
Page 11 and 12: Installing the LiveGateway Board El
Page 13 and 14: • If the "Diagnostics FAILED" mes
Page 15 and 16: Removing LiveGateway Boards . Elect
Page 17 and 18: Installing the LiveGateway Software
Page 19 and 20: Configuring LiveGateway Boards When
Page 21 and 22: Interface (ISDN BRI Configuration)
Page 23 and 24: Number Plan NET3 Taiwan Unknown Unk
Page 25 and 26: this checkbox is enabled (checkmark
Page 27 and 28: Running the Configuration Utility Y
Page 29 and 30: Managing LiveGateway from the LiveM
Page 31 and 32: View Operations Help 3. Choose "Exi
Page 33 and 34: 4. To change the default values for
Page 35 and 36: • Boards To add more servers, rep
Page 37 and 38: From the LiveGateway Server window,
Page 39 and 40: Using the Menu bar The menu bar for
Page 41 and 42: Fail The Fail status indicates that
Page 43: Setting Off Line Status To set the
Page 47 and 48: Using PictureTel LiveGateway Overvi
Page 49 and 50: 2. If no tones are received within
Page 51 and 52: Managing Operator Station Informati
Page 53 and 54: Locked Conference Message The Locke
Page 55 and 56: Menu Bar The LiveGateway Audio Clip
Page 57 and 58: B1 Service DMD DMD B2 Service DMD D
Page 59 and 60: CAT IBA BCHDN 2 BCDN C56 and C64 CT
Page 61 and 62: Access Data EQN 20- 0- 3- 4-, CLOSS
Page 63 and 64: Line Code Digital Subscriber Line (
Page 65 and 66: Line (DSL) Service Provider ID (SPI
Page 67 and 68: Terminal Service Profile Data: - IB
Page 69 and 70: Switch 1 corresponds to the least s
Page 71 and 72: 3C0 3E0 0 X 1 X X X X 0 X 1 X X X X
Page 73 and 74: Date and Time The date is the month
Page 75 and 76: 0x0402 0x0403 0x0404 0x0500 0x0501
Page 77 and 78: 0x042C 0x042D 0x042E 0x042F Warning
Page 79 and 80: Major Alarm Messages The following
Page 81 and 82: 0x0384 0x0385 0x0386 0x0387 0x0388
Page 83 and 84: 0x0495 0x0496 Failed to get CP's us
Page 85 and 86: 0x0595 0x0596 0x0597 0x0598 0x0599
Page 87 and 88: 0x80A3 0x80A4 Audio DSP Download Fa
Page 89 and 90: 4 5 Send special information tone M
Page 91 and 92: 29 Facilities rejected 30 (address
Page 93 and 94: 55 57 58 62 63 65 66 69 70 79 Incom
Page 95 and 96:
90 Non-existent CUG 91 95 96 97 98
Page 97 and 98:
Using LiveManager to Troubleshoot L
Page 99 and 100:
To perform a Loopback Test on a Liv
Page 101 and 102:
1. Open the LiveGateway server from
Page 103 and 104:
0x55 Conflict Shared Memory DSPs an
Page 105 and 106:
installed). Problem: LiveGateway St
Page 107 and 108:
Possible Solutions: Problem: Can Ca
Page 109:
3. After receiving the RMA number,
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