PictureTel LiveGateway Version 3.1 Online ... - Polycom Support

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NOTE: This utility (and associated files) may also be copied from the "Tools\GwSnd Recorder" directory of the Installation CD-ROM to another PC running Windows 95 or NT. This may be necessary if the LiveGateway Server is not equipped with audio record and playback capabilities. Audio Clips The seven automated attendant audio clip types customizable from the LiveGateway Audio Clip Recorder include: • Welcome • Connect • Busy • No Answer • Unrecognized or Invalid • Operator • Locked Conference Welcome Message The Welcome message is played to the H.320 system caller by the LiveGateway automated attendant when the initial call is received by LiveGateway. The message tells the caller that he/she has reached the LiveGateway automated attendant. The message then explains to the caller how to place the call and how the call is processed and directed by LiveGateway. Connect Message The Connect message is played to the H.320 system caller by the LiveGateway automated attendant when the call connection is being established. Busy Message The Busy Message is played to the H.320 system caller by the LiveGateway automated attendant when the call can't be completed because the number (extension) being called is busy. No Answer Message The No Answer message is played to the H.320 system caller by the LiveGateway automated attendant when the number being called doesn't respond and the call is not answered. Unrecognized or Invalid Message The Unrecognized or Invalid message is played to the H.320 system caller by the LiveGateway automated attendant when the number that the caller entered is not recognized by LiveGateway. Operator Message The Operator message is played to the H.320 system caller by the LiveGateway automated attendant when the caller is being transferred to the operator.
Locked Conference Message The Locked Conference message is played to the H.320 system caller by the LiveGateway automated attendant when an attempt is made to dial into a PictureTel H.323 MCU multipoint conference that is locked. Audio Clip Statistics The following statistics are displayed for each audio clip: • Maximum Length • Current Length • Current Position These statistics are displayed in the center portion of the LiveGateway Audio Clip Recorder application window. Maximum Length The Maximum Length (in seconds) of the selected audio clip. Current Length The current length (in seconds) of the audio clip being recorded. The values in this window change only when an audio clip is being recorded. Current Position The current position (in seconds) of the audio clip being recorded or played back.
Page 1 and 2: PictureTel® LiveGateway Version 3.
Page 3 and 4: Before You Begin Overview Before yo
Page 5 and 6: LiveGateway Documentation The LiveG
Page 7 and 8: • An ISDN protocol Depending on t
Page 9 and 10: Installing LiveGateway Boards Overv
Page 11 and 12: Installing the LiveGateway Board El
Page 13 and 14: • If the "Diagnostics FAILED" mes
Page 15 and 16: Removing LiveGateway Boards . Elect
Page 17 and 18: Installing the LiveGateway Software
Page 19 and 20: Configuring LiveGateway Boards When
Page 21 and 22: Interface (ISDN BRI Configuration)
Page 23 and 24: Number Plan NET3 Taiwan Unknown Unk
Page 25 and 26: this checkbox is enabled (checkmark
Page 27 and 28: Running the Configuration Utility Y
Page 29 and 30: Managing LiveGateway from the LiveM
Page 31 and 32: View Operations Help 3. Choose "Exi
Page 33 and 34: 4. To change the default values for
Page 35 and 36: • Boards To add more servers, rep
Page 37 and 38: From the LiveGateway Server window,
Page 39 and 40: Using the Menu bar The menu bar for
Page 41 and 42: Fail The Fail status indicates that
Page 43 and 44: Setting Off Line Status To set the
Page 45 and 46: Viewing the POST Result To view the
Page 47 and 48: Using PictureTel LiveGateway Overvi
Page 49 and 50: 2. If no tones are received within
Page 51: Managing Operator Station Informati
Page 55 and 56: Menu Bar The LiveGateway Audio Clip
Page 57 and 58: B1 Service DMD DMD B2 Service DMD D
Page 59 and 60: CAT IBA BCHDN 2 BCDN C56 and C64 CT
Page 61 and 62: Access Data EQN 20- 0- 3- 4-, CLOSS
Page 63 and 64: Line Code Digital Subscriber Line (
Page 65 and 66: Line (DSL) Service Provider ID (SPI
Page 67 and 68: Terminal Service Profile Data: - IB
Page 69 and 70: Switch 1 corresponds to the least s
Page 71 and 72: 3C0 3E0 0 X 1 X X X X 0 X 1 X X X X
Page 73 and 74: Date and Time The date is the month
Page 75 and 76: 0x0402 0x0403 0x0404 0x0500 0x0501
Page 77 and 78: 0x042C 0x042D 0x042E 0x042F Warning
Page 79 and 80: Major Alarm Messages The following
Page 81 and 82: 0x0384 0x0385 0x0386 0x0387 0x0388
Page 83 and 84: 0x0495 0x0496 Failed to get CP's us
Page 85 and 86: 0x0595 0x0596 0x0597 0x0598 0x0599
Page 87 and 88: 0x80A3 0x80A4 Audio DSP Download Fa
Page 89 and 90: 4 5 Send special information tone M
Page 91 and 92: 29 Facilities rejected 30 (address
Page 93 and 94: 55 57 58 62 63 65 66 69 70 79 Incom
Page 95 and 96: 90 Non-existent CUG 91 95 96 97 98
Page 97 and 98: Using LiveManager to Troubleshoot L
Page 99 and 100: To perform a Loopback Test on a Liv
Page 101 and 102: 1. Open the LiveGateway server from
Page 103 and 104:
0x55 Conflict Shared Memory DSPs an
Page 105 and 106:
installed). Problem: LiveGateway St
Page 107 and 108:
Possible Solutions: Problem: Can Ca
Page 109:
3. After receiving the RMA number,
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PictureTel LiveGateway Version 3.1 Online ... - Polycom Support

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