PictureTel LiveGateway Version 3.1 Online ... - Polycom Support
PictureTel LiveGateway Version 3.1 Online ... - Polycom Support
PictureTel LiveGateway Version 3.1 Online ... - Polycom Support
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Using LiveManager to Troubleshoot <strong>LiveGateway</strong><br />
Overview<br />
You can use the <strong>LiveGateway</strong> SNMP Manager feature of LiveManager to access the <strong>LiveGateway</strong> boards<br />
installed in a <strong>LiveGateway</strong> server. The <strong>LiveGateway</strong> SNMP Manager feature lets you access, control and<br />
monitor the <strong>LiveGateway</strong> boards installed in a <strong>LiveGateway</strong> server. From the <strong>LiveGateway</strong> SNMP Manager,<br />
you can:<br />
• View <strong>LiveGateway</strong> Statistics<br />
• Perform Diagnostic Tests<br />
• Perform a Loopback Test<br />
• Perform a Self test<br />
• View board settings and versions<br />
• View <strong>LiveGateway</strong> POST results<br />
• Resolve <strong>LiveGateway</strong> Problems<br />
Statistics<br />
The statistics recorded by <strong>LiveGateway</strong> can be used to help analyze <strong>LiveGateway</strong>’s system performance. This<br />
information is useful for testing <strong>LiveGateway</strong> and reporting problems to your <strong>PictureTel</strong> field service provider.<br />
Viewing Statistics<br />
The statistics displayed in <strong>LiveGateway</strong>’s Statistics window provides information that can be used to monitor<br />
the system performance of the <strong>LiveGateway</strong> server.<br />
To view the statistics:<br />
1.<br />
2.<br />
Open the <strong>LiveGateway</strong> server from the <strong>LiveGateway</strong> SNMP Manager window.<br />
Select the Gateway Boards tab of the <strong>LiveGateway</strong> Server window.<br />
3. Perform one of the following actions:<br />
• Click on a board in the list to highlight the board, and select Operations-<br />
> Show Statistics… from the <strong>LiveGateway</strong> Server window’s menu bar<br />
• Right-click your mouse when it is positioned over the board’s entry line<br />
and select "Show Statistics…" from the popup menu